FAQs & Troubleshooting
Latest |
215 Results
- 129.03.2024(Video) Cannot Detect
- 229.02.2024(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 314.02.2024I cannot print using my Brother machine on a wireless network (Mac)
- 414.02.2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 510.01.2024What is the default password for my Brother machine?
- 604.01.2024(Video) Unpack your Brother machine and install the toner cartridge
- 704.01.2024(Video) Load A4/Letter paper
- 804.01.2024(Video) Connect the cord
- 904.01.2024(Video) Load an Envelope (Manual Feed Slot)
- 1004.01.2024(Video) Replace the Toner Cartridge
- 1102.10.2023After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 1225.08.2023Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 1326.07.2023Media Type Mismatch or Media Mismatch
- 1420.07.2023Check the firmware version.
- 1529.06.2023Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 1627.06.2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 1708.06.2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 1806.06.2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 1906.06.2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 2001.06.2023Print both sides of paper or a booklet automatically
- 2101.06.2023Add your Brother machine with AirPrint (macOS)
- 2201.06.2023Delete print jobs from the print queue.
- 2316.05.2023I cannot print from my computer via USB.
- 2426.04.2023I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 2511.04.2023(Video) Paper is Jammed in the 2-sided Tray
- 2611.04.2023(Video) Paper is Jammed in the Back of the Machine
- 2711.04.2023(Video) Paper is Jammed inside the Machine
- 2811.04.2023(Video) Paper is Jammed in the Paper Tray
- 2907.04.2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 3003.04.2023Change machine settings from your computer.
- 3127.03.2023"Offline" appears on the Status Monitor.
- 3227.03.2023Install the built-in drivers (For Windows 8 and Windows 10)
- 3327.03.2023Change the printer driver settings (Windows/macOS)
- 3427.03.2023The printer status is Offline or Paused.
- 3515.02.2023How to use Driver Deployment Wizard(only available for Windows)
- 3615.02.2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 3714.02.2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 3819.12.2022I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 3919.12.2022Can I use non-Brother or third party supplies with the Brother machine?
- 4019.12.2022Cannot Detect
- 4119.12.2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 4219.12.2022Toner Low or Prepare New Toner Cartridge
- 4313.12.2022Open the Status Monitor
- 4413.12.2022How to identify your Operating System (OS).
- 4524.11.2022Create a Certificate Signing Request (CSR)
- 4624.11.2022Import a Certificate and Private Key
- 4715.11.2022Export the Certificate and Private Key
- 4825.10.2022Print Documents Securely Using SSL/TLS
- 4924.10.2022Install a Certificate on Your Brother Machine
- 5020.10.2022How do I use Mopria™ Print Service (MPS) with my Brother machine?