FAQs & Troubleshooting
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215 Results
- 1(Video) Load A4/Letter paper
- 2(Video) Replace the Toner Cartridge
- 3(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 4Setup a Brother machine on a wireless (Wi-Fi) network.
- 5(Video) Paper is Jammed in the 2-sided Tray
- 6(Video) Paper is Jammed in the Back of the Machine
- 7(Video) Paper is Jammed in the Paper Tray
- 8(Video) Connect the cord
- 9(Video) Paper is Jammed inside the Machine
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 11(Video) Set up your Brother machine
- 12The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 13The printer status is Offline or Paused.
- 14I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 15Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 16(Video) Unpack your Brother machine and install the toner cartridge
- 17(Video) Cannot Detect
- 18Replace Drum
- 19Media Type Mismatch or Media Mismatch
- 20My Brother machine could not be found over the network when I installed drivers on my computer.
- 21(Video) Load an Envelope (Manual Feed Slot)
- 22Delete print jobs from the print queue.
- 23I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 24Send an Email with User Authentication
- 25Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 26Toner Low or Prepare New Toner Cartridge
- 27Print the Network Configuration Report
- 28Reset the Network Settings to the Factory Settings
- 29Send an Email Securely Using SSL/TLS
- 30What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 31Set up your Brother machine on a wireless network.
- 32I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 33I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 34After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 35Manage Your Network Machine Securely Using Web Based Management
- 36Install a Certificate on Your Brother Machine
- 37What is Brother iPrint&Scan?
- 38Change the printer driver settings (Windows/macOS)
- 39Print Unable ##
- 40Cannot Detect
- 41Set up a Brother machine and your mobile device on a wireless network
- 42I cannot print using my Brother machine on a wireless network (Mac)
- 43What is Toner Continue Mode?
- 44I cannot print from my computer via USB.
- 45Can I use non-Brother or third party supplies with the Brother machine?
- 46What is the default password for my Brother machine?
- 47I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 48Cartridge Error
- 49Step by Step Guide for Creating and Installing a Certificate
- 50Add your Brother machine with AirPrint (macOS)