FAQs & Troubleshooting
Latest |
172 Results
- 128.05.2024Toner Low or Prepare New Toner Cartridge
- 222.05.2024(Video) Update the Driver or Firmware for your Brother machine
- 314.02.2024I cannot print using my Brother machine on a wireless network (Mac)
- 414.02.2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 507.02.2024Set up your Brother machine on a wireless network
- 607.02.2024(Video) Unpack your Brother machine
- 707.02.2024(Video) Load paper
- 807.02.2024(Video) Connect the power cord
- 907.02.2024(Video) Load an Envelope (Manual Feed Slot)
- 1005.01.2024My machine prints documents in inverted colors after updating to Android™ 14.
- 1110.08.2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 1220.07.2023Check the firmware version.
- 1329.06.2023Print both sides of paper or a booklet automatically
- 1427.06.2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 1508.06.2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 1606.06.2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 1706.06.2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 1801.06.2023Add your Brother machine with AirPrint (macOS)
- 1901.06.2023Delete print jobs from the print queue.
- 2016.05.2023I cannot print from my computer via USB.
- 2126.04.2023I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 2207.04.2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 2327.03.2023"Offline" appears on the Status Monitor.
- 2427.03.2023Install the built-in drivers (For Windows 8 and Windows 10)
- 2527.03.2023Change the printer driver settings (Windows/macOS)
- 2627.03.2023The printer status is Offline or Paused.
- 2715.02.2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 2814.02.2023When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 2914.02.2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 3019.12.2022Can I use non-Brother or third party supplies with the Brother machine?
- 3119.12.2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 3213.12.2022Open the Status Monitor
- 3313.12.2022How to identify your Operating System (OS).
- 3420.10.2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 3527.09.2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 3630.08.2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 3710.08.2022(Video) Replace Toner
- 3809.08.2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 3928.07.2022Update the Driver or Firmware for your Brother machine
- 4019.07.2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 4130.06.2022Check the Node Name of the Brother machine
- 4223.06.2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 4309.05.2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 4420.04.2022Turn the Toner Save Mode on or off.
- 4520.04.2022Uninstall the Brother Software and Drivers (Windows)
- 4614.04.2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4711.04.2022Wireless setup is requesting a WPS PIN to complete the setup
- 4824.03.2022I cannot find some option in the Printing preferences. (For Windows)
- 4924.03.2022I cannot save a file downloaded from the Brother support website (For Windows)
- 5017.03.2022I cannot install the driver when using the Driver Install Tool. (Linux)