FAQs & Troubleshooting
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172 Results
- 1(Video) Load paper
- 2(Video) Replace Toner
- 3My Brother machine could not be found over the network when I installed drivers on my PC.
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6(Video) Load an Envelope (Manual Feed Slot)
- 7I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8Load paper in the paper tray
- 9What is Brother iPrint&Scan?
- 10Jam Inside (With Video Instructions)
- 11Jam Tray (1)
- 12(Video) Connect the power cord
- 13The printer status is Offline or Paused.
- 14Can I print from or scan to Android™ Smartphone?
- 15Jam Rear
- 16Replace Drum
- 17(Video) Unpack your Brother machine
- 18Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 19Turn the Toner Save Mode on or off.
- 20I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 21I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 22I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 23I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 24Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 25Set up your Brother machine on a wireless network
- 26Add your Brother machine with AirPrint (macOS)
- 27Change the printer driver settings (Windows/macOS)
- 28The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 29Jam 2-sided
- 30(Video) Update the Driver or Firmware for your Brother machine
- 31Enable the Brother machine's network interface.
- 32I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 33Print a web page from iPrint&Scan when using an Android™ mobile device.
- 34What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 35My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 36Cannot print after a Windows 10 update (June 2020)
- 37Check the remaining ink or toner level (Linux)
- 38Wireless setup is requesting a WPS PIN to complete the setup
- 39I cannot save a file downloaded from the Brother support website (For Windows)
- 40What kind of envelopes and labels are recommended for printing?
- 41Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 42(Video) Set up your Brother machine
- 43Delete print jobs from the print queue.
- 44Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 45Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 46Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 47Discover the MAC address of the Brother network card
- 48Envelope creases
- 49I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 50I cannot print on a wireless (Wi-Fi) network (Windows)