FAQs & Troubleshooting
Latest |
123 Results
- 128.02.2024Uninstall the drivers. (macOS 13 or greater)
- 207.02.2024(Video) Unpack your Brother machine and connect the power cord.
- 307.02.2024(Video) Load A4/Letter paper
- 407.02.2024(Video) Load an Envelope (Manual Feed Slot)
- 510.01.2024Turn the Toner Save Mode on or off.
- 610.08.2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 729.06.2023Print both sides of paper or a booklet automatically
- 827.06.2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 906.06.2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 1006.06.2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 1101.06.2023Delete print jobs from the print queue.
- 1216.05.2023I cannot print from my computer via USB.
- 1319.04.2023I cannot install the Brother printer driver (macOS 11 or later)
- 1427.03.2023"Offline" appears on the Status Monitor.
- 1527.03.2023Change the printer driver settings (Windows/macOS)
- 1627.03.2023The printer status is Offline or Paused.
- 1715.02.2023Install the built-in drivers (For Windows 8 and Windows 10)
- 1814.02.2023When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 1919.12.2022Can I use non-Brother or third party supplies with the Brother machine?
- 2019.12.2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 2119.12.2022Toner Low or Prepare New Toner Cartridge
- 2213.12.2022Open the Status Monitor
- 2313.12.2022How to identify your Operating System (OS).
- 2430.08.2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 2510.08.2022(Video) Replace Toner
- 2609.08.2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 2728.07.2022Update the Driver or Firmware for your Brother machine
- 2823.06.2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 2909.05.2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3020.04.2022Uninstall the Brother Software and Drivers (Windows)
- 3114.04.2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3224.03.2022I cannot find some option in the Printing preferences. (For Windows)
- 3324.03.2022I cannot save a file downloaded from the Brother support website (For Windows)
- 3417.03.2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 3510.03.2022Drum !
- 3615.11.2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 3710.11.2021Open the Control Panel (For Windows)
- 3812.10.2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 3922.02.2021A mouse pointer keeps focusing on the Brother Status Monitor appearing on the PC desktop while I'm using or launching other applications.
- 4016.07.2020Cannot print after a Windows 10 update (June 2020)
- 4106.07.2020What driver package format is supported by my Linux distribution?
- 4202.06.2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 4306.12.2019Where can I download Brother iPrint&Scan application for Mac?
- 4403.12.2019The downloaded driver's name is different from my machine's name. (Linux)
- 4503.12.2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 4627.11.2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 4729.10.2019Large characters are printed incorrectly. (Linux)
- 4829.10.2019The driver installation finished successfully but I cannot print. (Linux)
- 4923.10.2019To install the printer driver easily using a tool. (Linux)
- 5025.07.2019Black lines down the page