FAQs & Troubleshooting
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123 Results
- 1(Video) Replace Toner
- 2Jam Rear
- 3(Video) Load A4/Letter paper
- 4Replace Drum
- 5Turn the Toner Save Mode on or off.
- 6I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 7Jam Inside (With Video Instructions)
- 8Jam Tray (1)
- 9I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
- 10Jam 2-sided
- 11The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 12Toner Low or Prepare New Toner Cartridge
- 13Load paper in the paper tray
- 14Print both sides of paper or a booklet automatically
- 15Drum End Soon
- 16(Video) Load an Envelope (Manual Feed Slot)
- 17The printer status is Offline or Paused.
- 18What do the LED indications mean?
- 19Curled or wavy
- 20(Video) Unpack your Brother machine and connect the power cord.
- 21How to identify your Operating System (OS).
- 22Print Unable or Print Unable XX
- 23Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 24Drum !
- 25What kind of envelopes and labels are recommended for printing?
- 26Delete print jobs from the print queue.
- 27Envelope creases
- 28Print on envelopes, labels or thick paper from the Manual feed slot
- 29What driver package format is supported by my Linux distribution?
- 30Can I use non-Brother or third party supplies with the Brother machine?
- 31Install the built-in drivers (For Windows 8 and Windows 10)
- 32Change the printer driver settings (Windows/macOS)
- 33What can happen if the wrong paper is used in your machine.
- 34I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 35I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 36What is Toner Continue Mode?
- 37Manual Feed
- 38I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 39Clean the paper pick-up roller
- 40I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 41I cannot find some option in the Printing preferences. (For Windows)
- 42Can I print from or scan to Android™ Smartphone?
- 432-sided Disabled
- 44What is the recommended paper?
- 45"Offline" appears on the Status Monitor.
- 46My Brother machine has no power.
- 47I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 48I cannot install the Brother printer driver (macOS 11 or later)
- 49Size Error DX or Size Error 2-sided
- 50Black lines down the page