FAQs & Troubleshooting
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186 Results
- 1Can I use non-Brother or third party supplies with the Brother machine?
- 2What driver package format is supported by my Linux distribution?
- 3Cannot print after a Windows 10 update (June 2020)
- 4I see the message "DX LEVER ERROR" on the printer LCD. What does it mean?
- 5When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 6My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 7Delete print jobs from the print queue.
- 8How to setup the Printer RAMDISK.
- 9"MP tray" is displayed on the LCD. What does it mean?
- 10The machine does not print anything.
- 11I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 12Black spots appear all over the page. (poor fixing)
- 13I see the message "SIZE ERROR XXX" on the printer LCD. What does it mean?
- 14What is a Print Server?
- 15What is the recommended paper?
- 16Paper size settings are unavailable when I print from OpenOffice (Linux)
- 17The driver installation finished successfully but I cannot print. (Linux)
- 18What is the difference between the toner cartridge and the drum unit?
- 19LOAD LETTER is displayed on the printer LCD. What does it mean?
- 20"DX" is displayed on the LCD, but what does it mean?
- 21How do I replace the Feed Roller (Paper Feeding kit)?
- 22To install the printer driver easily using a tool. (Linux)
- 23Windows 10 Support Information
- 24The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 25What is the Network Shared printing?
- 26Can I print from or scan to Android™ Smartphone?
- 27I cannot print from my computer via USB.
- 28I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 29In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 30I updated the Web BRAdmin and cannot enable the logging function.
- 31How can I use the "N in 1" Printing and "Poster" Printing capabilities?
- 32I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 33Printouts have wrinkles or creases.
- 34What is APIPA?
- 35When trying to print from Mac OS® X the print queue is stopped.
- 36When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 37My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 38The printed letters are slanted, positioned incorrectly.
- 39Output sheets are completely black.
- 40My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 41Print command (cupswrapper) (Linux)
- 42I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 43I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 44I want to print using CUPS while keeping SELinux enabled. (Linux)
- 45Pre-Required Procedures (Linux)
- 46Verify the Brother machine connected to the Wired Network (For Macintosh)
- 47Verify the Brother machine connected to the Wired Network (For Windows)
- 48I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 49I cannot print from my computer via network. (For Macintosh)
- 50I cannot print from my computer via network. (For Windows)