FAQs & Troubleshooting
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167 Results
- 110.08.2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 227.06.2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 301.06.2023Delete print jobs from the print queue.
- 416.05.2023I cannot print from my computer via USB.
- 527.03.2023Install the built-in drivers (For Windows 8 and Windows 10)
- 627.03.2023Change the printer driver settings (Windows/macOS)
- 727.03.2023The printer status is Offline or Paused.
- 814.02.2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 919.12.2022Can I use non-Brother or third party supplies with the Brother machine?
- 1013.12.2022How to identify your Operating System (OS).
- 1116.11.2022Paper size settings are unavailable when I print from OpenOffice (Linux)
- 1207.11.2022Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 1331.10.2022I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 1424.10.2022Can I print using the IPP protocol on Windows XP?
- 1512.10.2022Can I print from DOS applications?
- 1622.08.2022I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 1709.08.2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 1820.07.2022Uninstall the drivers. (Mac OS X 10.5)
- 1909.05.2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 2020.04.2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 2101.04.2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 2217.03.2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 2310.11.2021Open the Control Panel (For Windows)
- 2412.10.2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 2530.09.2021Uninstall the printer drivers (For Windows)
- 2616.07.2020Cannot print after a Windows 10 update (June 2020)
- 2706.07.2020What driver package format is supported by my Linux distribution?
- 2803.12.2019The downloaded driver's name is different from my machine's name. (Linux)
- 2903.12.2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 3027.11.2019Print command (LPR) (Linux)
- 3127.11.2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 3215.11.2019Print command (cupswrapper) (Linux)
- 3329.10.2019Pre-Required Procedures (Linux)
- 3429.10.2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 3529.10.2019Large characters are printed incorrectly. (Linux)
- 3629.10.2019When printing with monochrome laser printer, the print position shifts. (Linux)
- 3729.10.2019The driver installation finished successfully but I cannot print. (Linux)
- 3823.10.2019To install the printer driver easily using a tool. (Linux)
- 3914.06.2019Windows 10 Support Information
- 4012.06.2019Uninstall printer drivers (Linux)
- 4129.01.2019I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 4228.01.2019I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 4324.01.2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 4424.01.2019All print jobs are aborted and nothing is printed. (Linux)
- 4524.01.2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 4624.01.2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 4724.01.2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 4817.10.2018The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4930.07.2018I cannot print from my computer via network. (For Windows)
- 5005.07.2018Windows 7 Support Information