FAQs & Troubleshooting
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179 Results
- 1What is a total paper input capacity of the HL-7000 series printers?
- 2Printer does not recognize the HDD/Compact Flash.
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4The machine does not print anything.
- 5Can I print from DOS applications?
- 6What is the protocol specification of the NC-4100h Type 2 print server?
- 7The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 8I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 9What driver package format is supported by my Linux distribution?
- 10What kind of memory can I use?
- 11"JAM C" error appears on the LCD. What should I do?
- 12My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 13The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 14I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 15Can I print from or scan to Android™ Smartphone?
- 16What is 'Secure Printing' and how do I use it? (for Windows users)
- 17What kind of USB cable should I use?
- 18What is a "Generic PCL Driver"?
- 19What is the BRAdmin Professional software used for?
- 20I see the message "SIZE ERROR XXX" on the printer LCD. What does it mean?
- 21Delete print jobs from the print queue.
- 22The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 23When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 24Can I print from and scan to iPhone, iPod touch and iPad?
- 25When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 26I see the message "PAPER JAM" on the printer LCD but I cannnot see any jammed paper. What should I do?
- 27Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 28What kind of paper can I use?
- 29The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 30What is APIPA?
- 31What can happen if the wrong paper is used in your machine.
- 32What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 33Pre-Required Procedures (Linux)
- 34Windows 10 Support Information
- 35Open the Control Panel (For Windows)
- 36LOAD LETTER is displayed on the printer LCD. What does it mean?
- 37Where do I find a Parallel or USB interface cable?
- 38Printouts have toner specks.
- 39Cannot print after a Windows 10 update (June 2020)
- 40The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 41I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 42How to identify your Operating System (OS).
- 43I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 44The printer status is Offline or Paused.
- 45How to setup the Printer RAMDISK.
- 46"DX" is displayed on the LCD, but what does it mean?
- 47I see the message "DX LEVER ERROR" on the printer LCD. What does it mean?
- 48"MP tray" is displayed on the LCD. What does it mean?
- 49I cannot print from Mac OS X.
- 50How do I print on labels, transparencies etc?