FAQs & Troubleshooting
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228 Results
- 1Turn the Toner Save mode on or off
- 2I cannot connect to the print server using my web browser.
- 3Replace Fuser
- 4What is Brother iPrint&Scan?
- 5Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 6What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 7Can I print from and scan to iPhone, iPod touch and iPad?
- 8Reset the print server to the default factory settings.
- 9The print speed is slow.
- 10What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 11Envelope creases
- 12Can I print from DOS applications?
- 13Install the optional tray unit.
- 14Disable the APIPA protocol.
- 15Add your Brother machine with AirPrint (macOS)
- 16Can I print from or scan to Android™ Smartphone?
- 17Drum Error (Drum!)
- 18What kind of paper can I use?
- 19Jam Duplex
- 20Jam MP Tray
- 21Can I use non-Brother or third party supplies with the Brother machine?
- 22What is the recommended paper?
- 23Protect your Brother machine against unauthorised access over the network
- 24I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 25Size Error DX
- 26Toner Low or Prepare New Toner Cartridge
- 27What kind of memory can I use?
- 28What can happen if the wrong paper is used in your machine.
- 29When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 30Replace PF Kit xx
- 31Jam Rear
- 32Jam Inside
- 33Replace Drum
- 34Replace Toner
- 35I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 36Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 37How to identify your Operating System (OS).
- 38Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 39Print Unable or Print Unable XX
- 40Cartridge Error
- 41I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.
- 42What is Infrastructure mode?
- 43My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 44What driver package format is supported by my Linux distribution?
- 45I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 46I cannot save a file downloaded from the Brother support website (For Windows)
- 47Delete print jobs from the print queue.
- 48Download a file from the "Downloads" section and save it to Windows 8 computer.
- 49Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 50Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?