FAQs & Troubleshooting
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227 Results
- 1Turn the Toner Save mode on or off
- 2Enable the Brother machine's network interface.
- 3Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 6Download a file from the "Downloads" section and save it to Windows 8 computer.
- 7I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expect.
- 8Disable the APIPA protocol.
- 9My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 10Add your Brother machine with AirPrint (macOS)
- 11I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 12I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 13The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 14I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 15Out of Memory
- 16Jam MP Tray
- 17Replace Drum
- 18White lines, bands or ribbing across the page
- 19Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 20I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 21I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 22No Toner
- 23What is the BRAdmin Professional software used for?
- 24I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 25The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 26The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 27The printer status is Offline or Paused.
- 28Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 29Jam Duplex
- 30Jam Inside
- 31Replace Fuser
- 32What driver package format is supported by my Linux distribution?
- 33I cannot print using my Brother machine on a wireless network (Windows)
- 34I cannot find some option in the Printing preferences. (For Windows)
- 35I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 36Delete print jobs from the print queue.
- 37Can I print on transparencies e.g. for overhead projectors?
- 38Print a web page from iPrint&Scan when using an Android™ mobile device.
- 39The print speed is slow.
- 40I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 41Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 42Can I print from or scan to Android™ Smartphone?
- 43Print Unable or Print Unable XX
- 44Fuser Error or Self-Diagnostic
- 45Cartridge Error
- 46Replace PF Kit xx
- 47Print both sides of paper or a booklet automatically
- 48Toner Low or Prepare New Toner Cartridge
- 49Size mismatch
- 50Drum Error (Drum!)