FAQs & Troubleshooting
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214 Results
- 1The print speed is slow.
- 2Replace Laser
- 3How can I change the printer settings?
- 4Replace Toner
- 5Print on labels and envelopes from the MP tray.
- 6Reset the print server to the default factory settings.
- 7I cannot install Brother drivers on Debian 10 or later (Linux)
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 10Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 11Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 12Size Error DX
- 13Out of Memory
- 14I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 15My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 16Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 17Print on both sides of paper (Auto 2-sided/Duplex Printing for Mac OS X 10.5.x or later users).
- 18Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 19Jam MP Tray
- 20Turn the Toner Save mode on or off
- 21What driver package format is supported by my Linux distribution?
- 22Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 23I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 24Prepare for SSL communication in the Brother Print Server. (Method of using Windows Server 2003 / 2008)
- 25Protect your Brother machine against unauthorised access over the network
- 26Delete print jobs from the print queue.
- 27Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 28Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 29Reduce printing noise.
- 30Print Unable or Print Unable XX
- 31I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 32Print both sides of paper manually (For Macintosh)
- 33Drum End Soon
- 34What kind of paper can I use?
- 35Service Call
- 36Install the optional tray unit.
- 37What is the recommended paper?
- 38I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 39Page skewed
- 40I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
- 41I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 42I cannot install the driver when using the Driver Install Tool. (Linux)
- 43I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 44All print jobs are aborted and nothing is printed. (Linux)
- 45To install the printer driver easily using a tool. (Linux)
- 46I want to print using CUPS while keeping SELinux enabled. (Linux)
- 47Pre-Required Procedures (Linux)
- 48"Offline" appears on the Status Monitor.
- 49Open the Status Monitor
- 50Install the built-in drivers (For Windows 8 and Windows 10)