FAQs & Troubleshooting
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205 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3The printer prints unexpectedly or it prints garbage.
- 4I cannot save a file downloaded from the Brother support website (For Windows)
- 5What is the recommended paper?
- 6I cannot install Brother drivers on Debian 10 or later (Linux)
- 7Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 8The printer status is Offline or Paused.
- 9How do I disable the APIPA protocol?
- 10Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 11What is Brother iPrint&Scan?
- 12What kind of paper can I use?
- 13Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 14The Wireless Setup Wizard shows a dialog prompting me to install the Java Runtime Environment and I cannot finish setting up my Brother machine with a network connection (OS X v.10.10.x).
- 15How do I clear Jam Rear/ Duplex?
- 16Printouts (envelopes) have creases.
- 17What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 18How do I install the Optional Tray Unit?
- 19The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 20Print a web page from iPrint&Scan when using an Android™ mobile device.
- 21The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 22I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 23Print on labels and envelopes from the MP tray.
- 24Use the Universal Printer Driver for PCL
- 25Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 26Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 27Configure the Brother machine for a wireless network with a network cable using the Installation CD-ROM
- 28I want to use a different Port number other than 631 with Windows 2000/XP, Windows Vista and Windows Server 2003/2008 IPP. What should I do ?
- 29Important points you need to confirm before configuring your Brother machine for a wireless network.
- 30What driver package format is supported by my Linux distribution?
- 31I want to print using CUPS while keeping SELinux enabled. (Linux)
- 32I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 33Open the Status Monitor
- 34I cannot find some option in the Printing preferences. (For Windows)
- 35Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 36How to identify your Operating System (OS).
- 37The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
- 38What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 39Printouts have a curl or wave.
- 40Can I print from DOS applications?
- 41What is the printable area per page?
- 42What is the BRAdmin Professional software used for?
- 43My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 44Print the Network Configuration List.
- 45I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 46Install the built-in drivers (For Windows 8 and Windows 10)
- 47Supported models of Universal Printer Driver for PCL
- 48Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 49Replace the drum unit.
- 50I cannot install the driver when using the Driver Install Tool. (Linux)