FAQs & Troubleshooting
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181 Results
- 1Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3Use the Universal Printer Driver for PCL
- 4The printer status is Offline or Paused.
- 5What is Brother iPrint&Scan?
- 6What kind of memory can I use?
- 7Can I use non-Brother or third party supplies with the Brother machine?
- 8Can I print from or scan to Android™ Smartphone?
- 9Download a file from the "Downloads" section and save it to Windows 8 computer.
- 10Print a web page from iPrint&Scan when using an Android™ mobile device.
- 11Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 12The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 13The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
- 14Can I print from and scan to iPhone, iPod touch and iPad?
- 15The paper is skewed when it's printed.
- 16How do I clear Jam Rear/ Duplex?
- 17Printouts (envelopes) have creases.
- 18What can happen if the wrong paper is used in your machine.
- 19How do I install additional memory?
- 20Print on labels and envelopes from the MP tray.
- 21The printed letters are slanted, positioned incorrectly.
- 22I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 23How do I print a Test page?
- 24How do I use the "Booklet Printing" feature?
- 25I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 26I cannot install the driver when using the Driver Install Tool. (Linux)
- 27Delete print jobs from the print queue.
- 28I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 29Change the printer driver settings (Windows/macOS)
- 30I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.
- 31The printer prints unexpectedly or it prints garbage.
- 32What is a "Generic PCL Driver"?
- 33Printouts have a curl or wave.
- 34White lines or bands or ribbing across the page.
- 35What is the BRAdmin Professional software used for?
- 36What is the recommended paper?
- 37My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 38I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 39Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 40I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 41What is the Network Shared printing?
- 42Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 43I cannot print from my computer via USB.
- 44The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 45Black spots appear all over the page. (poor fixing)
- 46Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 47I cannot install Brother drivers on Debian 10 or later (Linux)
- 48Paper size settings are unavailable when I print from OpenOffice (Linux)
- 49The downloaded driver's name is different from my machine's name. (Linux)
- 50Uninstall printer drivers (Linux)