FAQs & Troubleshooting
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169 Results
- 1What is Brother iPrint&Scan?
- 2Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 3My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 4The printer status is Offline or Paused.
- 5Can I print from DOS applications?
- 6I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8Print a web page from iPrint&Scan when using an Android™ mobile device.
- 9Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 10How to identify your Operating System (OS).
- 11Can I print from or scan to Android™ Smartphone?
- 12When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 13The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 14I cannot install Brother drivers on Debian 10 or later (Linux)
- 15Delete print jobs from the print queue.
- 16The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 17I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 18What is a "Generic PCL Driver"?
- 19What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 20Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 21What driver package format is supported by my Linux distribution?
- 22I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 23Download a file from the "Downloads" section and save it to Windows 8 computer.
- 24Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 25Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 26Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 27The paper is skewed when it's printed.
- 28How do I install the Optional Tray Unit?
- 29What is the BRAdmin Professional software used for?
- 30Open the Control Panel (For Windows)
- 31The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 32Cannot print after a Windows 10 update (June 2020)
- 33Large characters are printed incorrectly. (Linux)
- 34Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 35Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 36Use the Universal Printer Driver for PCL
- 37Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 38Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 39Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 40Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 41The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 42Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 43Can I print from and scan to iPhone, iPod touch and iPad?
- 44The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 45The printer prints unexpectedly or it prints garbage.
- 46Printouts have a curl or wave.
- 47Printouts (envelopes) have creases.
- 48Printouts have wrinkles or creases.
- 49What can happen if the wrong paper is used in your machine.
- 50My Antivirus Software gives a warning message during the installation of Web BRAdmin.