FAQs & Troubleshooting
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131 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Does NC-2200w work with Windows Vista?
- 3Can I print using the IPP protocol on Windows XP?
- 4The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 5What kind of memory can I use?
- 6What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 7Can I print from and scan to iPhone, iPod touch and iPad?
- 8When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 9What kind of paper can I use?
- 10How do I factory reset the print server?
- 11What is the recommended paper?
- 12My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 13The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 14I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 15What driver package format is supported by my Linux distribution?
- 16How to identify your Operating System (OS).
- 17Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 18I cannot print from my computer via network. (For Macintosh)
- 19Large characters are printed incorrectly. (Linux)
- 20I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 21I am unable to print from a client PC to a printer on a print server. (Linux)
- 22I want to print using CUPS while keeping SELinux enabled. (Linux)
- 23Delete print jobs from the print queue.
- 24Can I print from or scan to Android™ Smartphone?
- 25Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 26I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 27Uninstall the drivers. (Mac OS X 10.5)
- 28Printouts have a curl or wave.
- 29What is the printable area per page?
- 30What is the BRAdmin Professional software used for?
- 31How do I install additional memory?
- 32Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 33When printing with monochrome laser printer, the print position shifts. (Linux)
- 34I cannot print from my computer via network. (For Windows)
- 35Why does the Drum LED blink ?
- 36The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 37White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 38I cannot install Brother drivers on Debian 10 or later (Linux)
- 39The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 40I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 41The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 42I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 43I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 44Functions supported in the Windows 7 built-in drivers
- 45In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 46All the lights are flashing together. Red Status and amber Paper, Toner, Drum lights are all flashing.
- 47In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 48Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 49What is a "Generic PCL Driver"?
- 50Uninstall the drivers. (Mac OS X 10.6 - macOS 12)