FAQs & Troubleshooting
![]() |
Popular |
128 Results
- 1I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 2How to identify your Operating System (OS).
- 3What is the recommended paper?
- 4The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 5The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 6What can happen if the wrong paper is used in your machine.
- 7What is the printable area per page?
- 8My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 9Cannot print after a Windows 10 update (June 2020)
- 10Delete print jobs from the print queue.
- 11Uninstall the drivers. (Mac OS X 10.5)
- 12Can I print from DOS applications?
- 13I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 14How do I install additional memory?
- 15The printed letters are slanted, positioned incorrectly.
- 16The driver installation finished successfully but I cannot print. (Linux)
- 17Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 18The paper is skewed when it's printed.
- 19I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 20What is a "Generic PCL Driver"?
- 21Printouts have toner specks.
- 22Printouts have a curl or wave.
- 23Printouts have wrinkles or creases.
- 24How can I clean the corona wire of the drum unit?
- 25How do I factory reset the print server?
- 26Can I buy any MICR toner?
- 27To install the printer driver easily using a tool. (Linux)
- 28The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 29Does NC-2200w work with Windows Vista?
- 30Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 31All the lights are flashing together. Red Status and amber Paper, Toner, Drum lights are all flashing.
- 32Lines appears across the page.
- 33Output sheets are completely black.
- 34I cannot install Brother drivers on Debian 10 or later (Linux)
- 35The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 36Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 37All print jobs are aborted and nothing is printed. (Linux)
- 38When printing with monochrome laser printer, the print position shifts. (Linux)
- 39What is the difference between the toner cartridge and the drum unit?
- 40Can I print from and scan to iPhone, iPod touch and iPad?
- 41Change the printer driver settings (Windows/macOS)
- 42The printer status is Offline or Paused.
- 43Functions supported in the Windows 7 built-in drivers
- 44Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 45Windows 7 Support Information
- 46How can I install the Web BRAdmin on Windows Server 2003?
- 47When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 48I cannot use the "Modules Update" button on Web BRAdmin.
- 49The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 50What is UPnP and SSDP?