FAQs & Troubleshooting
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227 Results
- 1I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 2Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 3Adjust color settings by using the custom setting in the printer driver
- 4What is Brother iPrint&Scan?
- 5Drum Error (Drum!)
- 6I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 7No Waste Toner
- 8I cannot print using my Brother machine on a wireless network (Mac)
- 9I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 10I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 11I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 12Replace WT Box
- 13Turn the Toner Save Mode on or off.
- 14I cannot find some option in the Printing preferences. (For Windows)
- 15The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
- 16No Toner
- 17Can I print from and scan to iPhone, iPod touch and iPad?
- 18The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 19I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 20Replace Toner
- 21I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 22I cannot save a file downloaded from the Brother support website (For Windows)
- 23Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 24Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 25Carry out calibration to improve the color density
- 26Size Error DX
- 27What is the printable area per page?
- 28Load paper in the paper tray
- 29Wireless setup is requesting a WPS PIN to complete the setup
- 30I cannot print using my Brother machine on a wireless network (Windows)
- 31Prepare for SSL communication in the Brother Print Server. (Method of using Windows Server 2003 / 2008)
- 32Enable the Brother machine's network interface.
- 33Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 34Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 35Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 36I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 37I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 38The color of your printouts is not what you expected
- 39Wrinkle
- 40What can happen if the wrong paper is used in your machine.
- 41My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 42Important points you need to confirm before configuring your Brother machine for a wireless network.
- 43Clean the drum unit
- 44Change the sleep time setting
- 45What driver package format is supported by my Linux distribution?
- 46I want to print using CUPS while keeping SELinux enabled. (Linux)
- 47Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 48I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 49Delete print jobs from the print queue.
- 50Print a web page from iPrint&Scan when using an Android™ mobile device.