FAQs & Troubleshooting
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207 Results
- 1What is the BRAdmin Professional software used for?
- 2Jam MP Tray
- 3Jam Rear
- 4How to identify your Operating System (OS).
- 5Small Paper
- 6Drum End Soon
- 7Load paper in the paper tray
- 8My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 9Adjust color settings by using the custom setting in the printer driver
- 10The printer status is Offline or Paused.
- 11Replace Belt
- 12Replace WT Box
- 13Replace Drum
- 14Check the firmware version.
- 15What is the difference between the toner cartridge and the drum unit?
- 16I just setup my Brother machine and my printed pages are light or faded on one side.
- 17No Drum Unit
- 18Belt End Soon
- 19WT Box End Soon
- 20Duplex Disabled
- 21Unusable Device
- 22Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 23What kind of memory can I use?
- 24What can happen if the wrong paper is used in your machine.
- 25What is the recommended paper?
- 26I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
- 27Prepare for SSL communication in the Brother Print Server. (Method of using Windows Server 2003 / 2008)
- 28Open the Status Monitor
- 29Install the built-in drivers (For Windows 8 and Windows 10)
- 30Discover the MAC address of the Brother network card
- 31Create or view a XML Paper Specification document
- 32Print both sides of paper manually (For Macintosh)
- 33Check the Node Name of the Brother machine
- 34Uninstall the drivers. (Mac OS X 10.5)
- 35Change the sleep time setting
- 36I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 37I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 38I cannot install the driver when using the Driver Install Tool. (Linux)
- 39I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 40I cannot install Brother drivers on Debian 10 or later (Linux)
- 41I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 42What driver package format is supported by my Linux distribution?
- 43Cannot print after a Windows 10 update (June 2020)
- 44When I print images, the quality is not good (Linux)
- 45My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 46The downloaded driver's name is different from my machine's name. (Linux)
- 47The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 48Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 49Large characters are printed incorrectly. (Linux)
- 50The driver installation finished successfully but I cannot print. (Linux)