FAQs & Troubleshooting
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181 Results
- 51I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expect.
- 52Poor fixing
- 53In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 54Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 55Curled or wavy
- 56Envelope creases
- 57Clean the corona wire (video instructions available)
- 58Can I use non-Brother or third party supplies with the Brother machine?
- 59What is the BRAdmin Professional software used for?
- 60What is the recommended paper?
- 61Check the firmware version.
- 62Printing/ Scanning with a mobile device
- 63Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 64What is the difference between the toner cartridge and the drum unit?
- 65The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 66Color misregistration
- 67Jam 2-sided
- 68Jam Inside
- 69I cannot install the driver when using the Driver Install Tool. (Linux)
- 70I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 71Cannot print after a Windows 10 update (June 2020)
- 72My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 73The downloaded driver's name is different from my machine's name. (Linux)
- 74Large characters are printed incorrectly. (Linux)
- 75The driver installation finished successfully but I cannot print. (Linux)
- 76Print command (cupswrapper) (Linux)
- 77I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 78I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 79To install the printer driver easily using a tool. (Linux)
- 80Uninstall printer drivers (Linux)
- 81Windows 10 Support Information
- 82Enable the Brother machine's network interface.
- 83Open the Status Monitor
- 84Delete print jobs from the print queue.
- 85I cannot find some option in the Printing preferences. (For Windows)
- 86Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 87Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 88What is AirPrint?
- 89A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 90Important points you need to confirm before configuring your Brother machine for a wireless network.
- 91Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 92Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 93No Belt Unit
- 94Size Mismatch
- 95Fuser Error or Self-Diagnostic
- 96Drum Stop
- 97When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 98My Brother machine has no power.
- 99The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 100White streaks or bands down the page