FAQs & Troubleshooting
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181 Results
- 1What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 2Replace Drum
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4Adjust color settings by using the custom setting in the printer driver
- 5I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6Replace Belt unit
- 7Jam Manual Feed
- 8Jam Rear
- 9I cannot print using my Brother machine on a wireless network (Mac)
- 10Download a file from the "Downloads" section and save it to Windows 8 computer.
- 11Printing on plain paper, thin paper, recycled paper or bond paper from the Manual feed slot (video instructions available)
- 12Change the printer driver settings (Windows/macOS)
- 13The printer status is Offline or Paused.
- 14Print on envelopes, labels or thick paper from the Manual feed slot
- 15Load paper in the paper tray
- 16Delete print jobs from the print queue.
- 17Log Access Error
- 18Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 19How to identify your Operating System (OS).
- 20Calibrate or Calibration Failed or Calibration.
- 21Fuser Error or Self-Diagnostic
- 22Size Error DX or Size Error 2-sided
- 23Toner Low
- 24I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 25Can I print from or scan to Android™ Smartphone?
- 26I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 27Jam Inside
- 28Replace Fuser
- 29Turn the Toner Save Mode on or off.
- 30I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 31What driver package format is supported by my Linux distribution?
- 32I cannot print using my Brother machine on a wireless network (Windows)
- 33The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 34What is Brother iPrint&Scan?
- 35Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 36What is AirPrint?
- 37Short Paper
- 38Cartridge Error
- 39I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expect.
- 40Adjust the Brother machine's Sleep Time setting
- 41Wireless setup is requesting a WPS PIN to complete the setup
- 42I cannot find some option in the Printing preferences. (For Windows)
- 43No Tray
- 44Belt End Soon
- 45Replace PF Kit xx
- 46I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 47No Waste Toner
- 48Carry out calibration to improve the color density
- 49Cover is Open
- 50The color of your printouts is not what you expected