FAQs & Troubleshooting
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181 Results
- 1What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 2Jam Manual Feed
- 32-sided Disabled
- 4The printer status is Offline or Paused.
- 5Add your Brother machine with AirPrint (macOS)
- 6What is AirPrint?
- 7Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 8Change the printer driver settings (Windows/macOS)
- 9Belt End Soon
- 10I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 11No Waste Toner
- 12I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 13I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 14Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 15Replace WT (waste toner) Box
- 16Jam Rear
- 17I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 18What driver package format is supported by my Linux distribution?
- 19I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 20Delete print jobs from the print queue.
- 21What is the Network Shared printing?
- 22Print both sides of paper or a booklet automatically
- 23My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 24The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 25Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 26Can I print from or scan to Android™ Smartphone?
- 27Reset the print server to the default factory settings.
- 28Disable the APIPA protocol.
- 29My Brother machine has no power.
- 30Cannot print after a Windows 10 update (June 2020)
- 31I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 32How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 33The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 34Install the built-in drivers (For Windows 8 and Windows 10)
- 35What is Brother iPrint&Scan?
- 36Can I print on transparencies e.g. for overhead projectors?
- 37Printing on plain paper, thin paper, recycled paper or bond paper from the Manual feed slot (video instructions available)
- 38Print the WLAN report
- 39Clean the LED head
- 40Clean the paper pick-up roller
- 41Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 42Color misregistration
- 43Toner Low
- 44In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 45Clean the corona wire (video instructions available)
- 46Adjust the Brother machine's Sleep Time setting
- 47Set up your Brother machine on a wireless network.
- 48Open the Control Panel (For Windows)
- 49I cannot print from my computer via USB.
- 50I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.