FAQs & Troubleshooting
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166 Results
- 1The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 2Load paper in the paper tray
- 3Adjust color settings by using the custom setting in the printer driver
- 4Jam Rear
- 5Jam Inside
- 6My Brother machine prints garbage data or blank pages when printing from my Android™ mobile device using Brother iPrint&Scan.
- 7Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 8The printer status is Offline or Paused.
- 9Jam 2-sided
- 10Jam Tray 1
- 11Add your Brother machine with AirPrint (macOS)
- 12I cannot install Brother drivers on Debian 10 or later (Linux)
- 13What is Brother iPrint&Scan?
- 14Can I print from iPhone, iPod touch and iPad?
- 15Carry out calibration to improve the color density
- 16Curled or wavy
- 17Can I print from Android™ Smartphone?
- 18I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 19How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 20Size Mismatch
- 21I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 22What driver package format is supported by my Linux distribution?
- 23Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 24Prepare for SSL communication in the Brother Print Server. (Method of using Windows Server 2003 / 2008)
- 25Delete print jobs from the print queue.
- 26Jam Manual Feed
- 27No Waste Toner
- 28I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 29The color of your printouts is not what you expected
- 30Size Error DX or Size Error 2-sided
- 31What is the BRAdmin Professional software used for?
- 32Replace Toner
- 33Print on envelopes, labels or thick paper from the Manual feed slot
- 34I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 35Cannot print after a Windows 10 update (June 2020)
- 36Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 37Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 38I still receive the error message "Replace Drums", "Replace Drum: X", "Drum End Soon", or "Drum End Soon: X" after I replace the drum unit with a new one.
- 39Change the printer driver settings (Windows/macOS)
- 40Print Unable XX
- 41Calibrate or Calibration Failed or Calibration.
- 42WT Box End Soon
- 43Drum Stop
- 44Print both sides of paper or a booklet automatically
- 45When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 46Out of Memory
- 47Drums End Soon/ Drum End Soon(X)
- 48Clean the corona wire (video instructions available)
- 49What can happen if the wrong paper is used in your machine.
- 50My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)