FAQs & Troubleshooting
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209 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2What is Brother iPrint&Scan?
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4Reset the network settings to the factory default
- 5Can I print from or scan to Android™ Smartphone?
- 6I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 7Jam Rear
- 8The Wireless Setup Wizard shows a dialog prompting me to install the Java Runtime Environment and I cannot finish setting up my Brother machine with a network connection (OS X v.10.10.x).
- 9Print on plain paper or bond paper from the Manual feed slot
- 10Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 11Protect your Brother machine against unauthorised access over the network
- 12The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 13Belt End Soon
- 14Jam Inside
- 15Turn the Toner Save Mode on or off.
- 16I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 17Disable the APIPA protocol
- 18My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 19I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 20Can I print on transparencies e.g. for overhead projectors?
- 21Configure the Brother machine for a wireless network with a USB or network cable using the Installation CD-ROM
- 22WT Box End Soon
- 23I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 24What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 25I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates that the IP address is not unique, or a document is printed out on a different machine.
- 26Drum Error (Drum!)
- 27The "Go to printer's website" option in Windows XP and Windows Vista is not working. / The "Get More Info" option in Windows 2000 and Windows Server 2003/2008 is not working. What should I do?
- 28Can I use non-Brother or third party supplies with the Brother machine?
- 29What can happen if the wrong paper is used in your machine.
- 30When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 31Print on both sides of the paper.
- 32I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 33I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 34I cannot find some option in the Printing preferences. (For Windows)
- 35Discover the MAC address of the Brother network card
- 36No Belt Unit
- 37The paper is skewed when it's printed.
- 38No Waste Toner
- 39No Paper
- 40Carry out calibration to improve the color density
- 41Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 42Drums End Soon/ Drum End Soon(X)
- 43What kind of paper can I use?
- 44Jam Tray 1
- 45Delete print jobs from the print queue.
- 46The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 47Can I print from DOS applications?
- 48Print the Network Configuration List
- 49I'm having a problem with the print quality. How can I resolve it?
- 50I cannot install Brother drivers on Debian 10 or later (Linux)