FAQs & Troubleshooting
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214 Results
- 1JAM TRAY 1
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3What is Brother iPrint&Scan?
- 4Change the printer driver settings (Windows/macOS)
- 5JAM DUPLEX
- 6My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 7TONER LOW
- 8Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup or AOSS™)
- 9The printer prints unexpectedly or it prints garbage data.
- 10Curl or wavy
- 11NO PAPER T1
- 12I get a TS error when trying to print on a wireless network.
- 13Can I print from or scan to Android™ Smartphone?
- 14Clean the Drum Unit.
- 15JAM REAR
- 16I cannot install Brother drivers on Debian 10 or later (Linux)
- 17I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 18Download a file from the "Downloads" section and save it to Windows 8 computer.
- 19Use the Universal Printer Driver for PCL
- 20The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 21DUPLEX DISABLED
- 22MEMORY FULL
- 23Envelope creases
- 24I cannot connect my machine to the wireless network (For Windows)
- 25How do I cancel print jobs using the printer control panel?
- 26What driver package format is supported by my Linux distribution?
- 27I cannot save a file downloaded from the Brother support website (For Windows)
- 28Use the Network Connection Repair Tool (Windows)
- 29Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 30Configure the Brother machine for a wireless network with a USB cable using the Wireless setup wizard on the Brother installer application
- 31The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 32I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 33Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 34Curled
- 35What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 36What kind of paper can I use?
- 37JAM INSIDE
- 38Wrinkles or creases
- 39SERVICE CALL
- 40REPLACE DRUM
- 41REPLACE TONER
- 42My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 43Print on labels and envelopes from the manual feed slot.
- 44Print the Network Configuration page.
- 45Turn the Toner Save Mode on or off.
- 46Ghost
- 47Page skewed
- 48Verify the Brother machine connected to the Wireless Network (For Macintosh)
- 49I cannot connect my machine to the wireless network (For Macintosh)
- 50Clean the paper pick-up roller.