FAQs & Troubleshooting
Latest |
189 Results
- 110.08.2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 227.06.2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 308.06.2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 401.06.2023Delete print jobs from the print queue.
- 516.05.2023I cannot print from my computer via USB.
- 627.03.2023Install the built-in drivers (For Windows 8 and Windows 10)
- 727.03.2023Change the printer driver settings (Windows/macOS)
- 827.03.2023The printer status is Offline or Paused.
- 924.03.2023Open the Status Monitor
- 1017.03.2023The printer prints unexpectedly or it prints garbage data.
- 1115.03.2023"Offline" appears on the Status Monitor.
- 1228.02.2023Verify the Brother machine connected to the Wired Network (For Windows)
- 1314.02.2023When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 1414.02.2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 1519.12.2022Can I use non-Brother or third party supplies with the Brother machine?
- 1619.12.2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 1713.12.2022How to identify your Operating System (OS).
- 1813.12.2022Curl or wavy
- 1913.12.2022Turn the Toner Save Mode on or off.
- 2016.11.2022Paper size settings are unavailable when I print from OpenOffice (Linux)
- 2107.11.2022Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 2231.10.2022I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 2324.10.2022What is the default node name of the Brother Print Server?
- 2412.10.2022Can I print from DOS applications?
- 2530.08.2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 2609.08.2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 2720.07.2022Uninstall the drivers. (Mac OS X 10.5)
- 2823.06.2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 2909.05.2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3020.04.2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 3120.04.2022Uninstall the Brother Software and Drivers (Windows)
- 3214.04.2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3324.03.2022I cannot find some option in the Printing preferences. (For Windows)
- 3424.03.2022I cannot save a file downloaded from the Brother support website (For Windows)
- 3517.03.2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 3610.11.2021Open the Control Panel (For Windows)
- 3712.10.2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 3819.03.2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3902.03.2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4015.02.2021Set up my Brother machine's automatic 2-sided(duplex) or booklet print.
- 4116.07.2020Cannot print after a Windows 10 update (June 2020)
- 4206.07.2020What driver package format is supported by my Linux distribution?
- 4302.06.2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 4403.12.2019The downloaded driver's name is different from my machine's name. (Linux)
- 4503.12.2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 4627.11.2019Print command (LPR) (Linux)
- 4727.11.2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 4815.11.2019Print command (cupswrapper) (Linux)
- 4930.10.2019Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 5029.10.2019Pre-Required Procedures (Linux)