FAQs & Troubleshooting
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148 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2DRUM STOP
- 3TONER LOW
- 4What is the printable area per page?
- 5Turn the Toner Save Mode on or off.
- 6The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 7The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 8MANUAL FEED
- 9Black lines down the page
- 10I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 11I cannot find some option in the Printing preferences. (For Windows)
- 12How to identify your Operating System (OS).
- 13Change the printer driver settings (Windows/macOS)
- 14NO TONER
- 15Curled
- 16The printer prints unexpectedly or it prints garbage data.
- 17Print a Printer Settings page.
- 18DRUM END SOON
- 19JAM INSIDE
- 20Wrinkles or creases
- 21Can I print from DOS applications? What printer driver emulation can be used?
- 22I cannot view documents on the bundled CD-ROM or the Brother web site from my Macintosh 10.4 system.
- 23I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 24The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 25Can I use AirPrint with my Brother machine?
- 26I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 27Set up my Brother machine's automatic 2-sided(duplex) or booklet print.
- 28Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 29White lines or bands or ribbing appear across the page
- 30Change the length of time the machine will wait until it goes into Sleep Mode.
- 31What is the recommended paper?
- 32Print on labels and envelopes from the manual feed slot.
- 33Page skewed
- 34All print jobs are aborted and nothing is printed. (Linux)
- 35I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 36Pre-Required Procedures (Linux)
- 37Open the Control Panel (For Windows)
- 38What is the difference between the toner cartridge and the drum unit?
- 39The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 40Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 41When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 42JAM REAR
- 43JAM TRAY 1
- 44Clean the corona wire of the drum unit.
- 45REPLACE DRUM
- 46REPLACE TONER
- 47What driver package format is supported by my Linux distribution?
- 48I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 49Print command (LPR) (Linux)
- 50A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.