FAQs & Troubleshooting
 |
Popular |
196 Results
- 1The printer status is Offline or Paused.
- 2I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 3What is WPA-PSK/ WPA2-PSK, TKIP and AES?
- 4How can I configure my printer in a wireless network using SecureEasySetup™, Wi-Fi Protected Setup™ or AOSS™?
- 5The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 6My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 7The printed letters are slanted, positioned incorrectly.
- 8I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 9I cannot save a file downloaded from the Brother support website (For Windows)
- 10The Wireless Setup Wizard shows a dialog prompting me to install the Java Runtime Environment and I cannot finish setting up my Brother machine with a network connection (OS X v.10.10.x).
- 11Can I use AirPrint with my Brother machine?
- 12Change the printer driver settings (Windows/macOS)
- 13Error Message from CD installation in Windows XP : Cannot find file bh21xx.pdd. Please locate the file, occurs during installation. The installation states a file is missing.
- 14What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 15The printer prints unexpectedly or it prints garbage.
- 16Reset the print server to the default factory settings
- 17My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 18When printing with monochrome laser printer, the print position shifts. (Linux)
- 19Important points you need to confirm before configuring your Brother machine for a wireless network.
- 20Supported models of Universal Printer Driver for PCL
- 21I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 22Sometimes the wireless network connection is lost (disabled).
- 23The printer cannot print full pages of a document. An error message "PRINT OVERRUN" is printed out.
- 24Printouts are with gray background.
- 25I cannot install Brother drivers on Debian 10 or later (Linux)
- 26I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 27All print jobs are aborted and nothing is printed. (Linux)
- 28I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 29Protect your Brother machine against unauthorised access over the network
- 30Download a file from the "Downloads" section and save it to Windows 8 computer.
- 31Use the Universal Printer Driver for PCL
- 32The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 33What is the difference between the toner cartridge and the drum unit?
- 34How to identify your Operating System (OS).
- 35A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 36I cannot connect my machine to the wireless network.
- 37Configure the Brother machine for a wireless network with a network cable using the Installation CD-ROM
- 38The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 39What is the Network Shared printing?
- 40Discover the MAC address of the Brother network card
- 41Can I print from or scan to Android™ Smartphone?
- 42Can I print from and scan to iPhone, iPod touch and iPad?
- 43I am using Windows. When I print a document, the printed page is blank. What should I do?
- 44How do I install my printer on a wired network from a Windows PC?
- 45Can the network printer be setup both wired and wireless at the same time?
- 46My Printer starts warming up in Sleep mode. What can I do?
- 47I am using Windows Vista 64 bit. I cannot print from the printer in a network-shared environment. What can I do?
- 48Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 49Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 50What type(s) of connections can I use with my Brother machine and a wireless network?
