FAQs & Troubleshooting
Latest |
137 Results
- 110.08.2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 227.06.2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 301.06.2023Delete print jobs from the print queue.
- 416.05.2023I cannot print from my computer via USB.
- 527.03.2023"Offline" appears on the Status Monitor.
- 627.03.2023Change the printer driver settings (Windows/macOS)
- 727.03.2023The printer status is Offline or Paused.
- 824.03.2023Open the Status Monitor
- 915.02.2023Install the built-in drivers (For Windows 8 and Windows 10)
- 1019.12.2022Can I use non-Brother or third party supplies with the Brother machine?
- 1113.12.2022How to identify your Operating System (OS).
- 1216.11.2022Paper size settings are unavailable when I print from OpenOffice (Linux)
- 1307.11.2022Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 1431.10.2022I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 1505.09.2022I am using Windows. When I print a document, the printed page is blank. What should I do?
- 1630.08.2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 1709.08.2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 1820.07.2022Uninstall the drivers. (Mac OS X 10.5)
- 1923.06.2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 2022.06.2022Replace the drum unit.
- 2109.05.2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 2220.04.2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 2324.03.2022I cannot find some option in the Printing preferences. (For Windows)
- 2424.03.2022I cannot save a file downloaded from the Brother support website (For Windows)
- 2517.03.2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 2610.11.2021Open the Control Panel (For Windows)
- 2712.10.2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 2830.09.2021Uninstall the printer drivers (For Windows)
- 2910.02.2021Replace the toner cartridge
- 3016.07.2020Cannot print after a Windows 10 update (June 2020)
- 3106.07.2020What driver package format is supported by my Linux distribution?
- 3202.06.2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 3303.12.2019The downloaded driver's name is different from my machine's name. (Linux)
- 3403.12.2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 3527.11.2019Print command (LPR) (Linux)
- 3627.11.2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 3715.11.2019Print command (cupswrapper) (Linux)
- 3829.10.2019Pre-Required Procedures (Linux)
- 3929.10.2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 4029.10.2019Large characters are printed incorrectly. (Linux)
- 4129.10.2019When printing with monochrome laser printer, the print position shifts. (Linux)
- 4229.10.2019The driver installation finished successfully but I cannot print. (Linux)
- 4323.10.2019To install the printer driver easily using a tool. (Linux)
- 4412.06.2019Uninstall printer drivers (Linux)
- 4527.03.2019Check the firmware version.
- 4629.01.2019I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 4728.01.2019I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 4824.01.2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 4924.01.2019All print jobs are aborted and nothing is printed. (Linux)
- 5024.01.2019I want to print using CUPS while keeping SELinux enabled. (Linux)