FAQs & Troubleshooting
Latest |
143 Results
- 110.08.2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 227.06.2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 301.06.2023Delete print jobs from the print queue.
- 416.05.2023I cannot print from my computer via USB.
- 527.03.2023"Offline" appears on the Status Monitor.
- 627.03.2023Change the printer driver settings (Windows/macOS)
- 727.03.2023The printer status is Offline or Paused.
- 824.03.2023Open the Status Monitor
- 917.03.2023The printer prints unexpectedly or it prints garbage data.
- 1015.02.2023Install the built-in drivers (For Windows 8 and Windows 10)
- 1114.02.2023When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 1219.12.2022Can I use non-Brother or third party supplies with the Brother machine?
- 1319.12.2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 1413.12.2022How to identify your Operating System (OS).
- 1513.12.2022Curl or wavy
- 1613.12.2022Print on both sides of the paper (Manual 2-sided/duplex Printing).
- 1713.12.2022Turn the Toner Save Mode on or off.
- 1816.11.2022Paper size settings are unavailable when I print from OpenOffice (Linux)
- 1907.11.2022Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 2031.10.2022I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 2130.08.2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 2209.08.2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 2320.07.2022Uninstall the drivers. (Mac OS X 10.5)
- 2423.06.2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 2509.05.2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 2620.04.2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 2720.04.2022Uninstall the Brother Software and Drivers (Windows)
- 2814.04.2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2924.03.2022I cannot find some option in the Printing preferences. (For Windows)
- 3024.03.2022I cannot save a file downloaded from the Brother support website (For Windows)
- 3117.03.2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 3210.11.2021Open the Control Panel (For Windows)
- 3312.10.2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 3416.07.2020Cannot print after a Windows 10 update (June 2020)
- 3506.07.2020What driver package format is supported by my Linux distribution?
- 3602.06.2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 3703.12.2019The downloaded driver's name is different from my machine's name. (Linux)
- 3803.12.2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 3927.11.2019Print command (LPR) (Linux)
- 4027.11.2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 4115.11.2019Print command (cupswrapper) (Linux)
- 4229.10.2019Pre-Required Procedures (Linux)
- 4329.10.2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 4429.10.2019Large characters are printed incorrectly. (Linux)
- 4529.10.2019When printing with monochrome laser printer, the print position shifts. (Linux)
- 4629.10.2019The driver installation finished successfully but I cannot print. (Linux)
- 4723.10.2019To install the printer driver easily using a tool. (Linux)
- 4825.07.2019Black lines down the page
- 4927.06.2019Poor fixing
- 5012.06.2019Uninstall printer drivers (Linux)