FAQs & Troubleshooting
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149 Results
- 1The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 2What driver package format is supported by my Linux distribution?
- 3How can I change the printer settings?
- 4The printer status is Offline or Paused.
- 5When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 7The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 8What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 9How do I factory reset the print server?
- 10Download a file from the "Downloads" section and save it to Windows 8 computer.
- 11The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 12I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 13The Toner LED is still on or flashing after replacing the toner cartridge, or the status monitor continues to display the message "Toner Low" or "Toner Life End".
- 14Does NC-2200w work with Windows Vista?
- 15Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 16The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 17The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 18How can I activate/deactivate the Toner Save Mode?
- 19The image is ghosted.
- 20Uninstall printer drivers (Linux)
- 21Check the firmware version.
- 22What is the Network Shared printing?
- 23I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 24I cannot print from my computer via network. (For Windows)
- 25How can I clean the inside of the printer?
- 26White spots on black text and graphics or black spots appear at 75 mm (3.0 in.) intervals.
- 27Lines appears across the page.
- 28Where do I find the complete User's Guide?
- 29I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 30Can I print from or scan to Android™ Smartphone?
- 31The paper is skewed when it's printed.
- 32The printer prints unexpectedly or it prints garbage.
- 33When I print, marks or stains appears on the left, right or both sides of the page. The mark consistently repeats vertically down the printed page. What is the cause of this problem? How can I fix this problem?
- 34What is a "Generic PCL Driver"?
- 35Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 36Uninstall the drivers. (Mac OS X 10.5)
- 37Printouts have toner specks.
- 38Printouts have a curl or wave.
- 39Printouts have wrinkles or creases.
- 40What can happen if the wrong paper is used in your machine.
- 41What is the BRAdmin Professional software used for?
- 42How do I change the print server password?
- 43What is the recommended paper?
- 44The printed letters are slanted, positioned incorrectly.
- 45Vertical black lines appear on the printout.
- 46All print jobs are aborted and nothing is printed. (Linux)
- 47I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 48Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 49Install the built-in drivers (For Windows 8 and Windows 10)
- 50I cannot print from my computer via USB.