FAQs & Troubleshooting
![]() |
Popular |
149 Results
- 1What driver package format is supported by my Linux distribution?
- 2The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 3The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 4The printer status is Offline or Paused.
- 5The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 6How do I factory reset the print server?
- 7How can I activate/deactivate the Toner Save Mode?
- 8Uninstall printer drivers (Linux)
- 9Check the firmware version.
- 10What is the Network Shared printing?
- 11I cannot print from my computer via network. (For Windows)
- 12Lines appears across the page.
- 13Download a file from the "Downloads" section and save it to Windows 8 computer.
- 14Can I print from or scan to Android™ Smartphone?
- 15I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 16Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 17Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 18Printouts have toner specks.
- 19What can happen if the wrong paper is used in your machine.
- 20The image is ghosted.
- 21The printed letters are slanted, positioned incorrectly.
- 22Vertical black lines appear on the printout.
- 23I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 24Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 25The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 26Uninstall the drivers. (Mac OS X 10.5)
- 27How can I clean the inside of the printer?
- 28I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 29Where do I find the complete User's Guide?
- 30I cannot install Brother drivers on Debian 10 or later (Linux)
- 31The downloaded driver's name is different from my machine's name. (Linux)
- 32I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 33All print jobs are aborted and nothing is printed. (Linux)
- 34I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 35Protect your Brother machine against unauthorised access over the network
- 36Can I print from and scan to iPhone, iPod touch and iPad?
- 37I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 38The Toner LED is still on or flashing after replacing the toner cartridge, or the status monitor continues to display the message "Toner Low" or "Toner Life End".
- 39In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 40What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 41How can I install the Web BRAdmin on Windows Server 2003?
- 42When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 43How do I print envelopes from the manual feed slot using WordPerfect® 9, 10 or 11 for Windows®?
- 44The printer prints unexpectedly or it prints garbage.
- 45When I print, marks or stains appears on the left, right or both sides of the page. The mark consistently repeats vertically down the printed page. What is the cause of this problem? How can I fix this problem?
- 46I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 47How do I print a list of the internal fonts?
- 48When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 49After I installed Sun JavaVM, some applications will not work correctly.
- 50Drum Life End Soon