FAQs & Troubleshooting
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131 Results
- 1The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3Does NC-2200w work with Windows Vista?
- 4I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 5The printer prints unexpectedly or it prints garbage.
- 6Printouts have wrinkles or creases.
- 7Can I use non-Brother or third party supplies with the Brother machine?
- 8I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 9When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 10Can I print from or scan to Android™ Smartphone?
- 11How can I change the printer settings?
- 12Printouts have a curl or wave.
- 13What is the recommended paper?
- 14My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 15The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 16I cannot install Brother drivers on Debian 10 or later (Linux)
- 17How to identify your Operating System (OS).
- 18What printer driver emulation can be used with the HL-2040/2045 ? Can the HL-2040/2045 be used with a DOS application?
- 19Replace the drum unit.
- 20Print command (LPR) (Linux)
- 21Delete print jobs from the print queue.
- 22Can I print from and scan to iPhone, iPod touch and iPad?
- 23Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 24How do I reprint the last print job?
- 25How can I clean the corona wire of the drum unit?
- 26What do the LED indications mean?
- 27Where do I find the complete User's Guide?
- 28How can I activate/deactivate the Toner Save Mode?
- 29White spots appear in areas of dense black printing.
- 30Install the built-in drivers (For Windows 8 and Windows 10)
- 31I cannot print from my computer via network. (For Macintosh)
- 32Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 33White lines appear across the page.
- 34I cannot install the driver when using the Driver Install Tool. (Linux)
- 35Cannot print after a Windows 10 update (June 2020)
- 36Paper size settings are unavailable when I print from OpenOffice (Linux)
- 37The downloaded driver's name is different from my machine's name. (Linux)
- 38I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 39When printing with monochrome laser printer, the print position shifts. (Linux)
- 40The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 41Change the printer driver settings (Windows/macOS)
- 42I cannot print from my computer via network. (For Windows)
- 43How can I install the Web BRAdmin on Windows Server 2003?
- 44When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 45I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 46Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 47Uninstall the drivers. (Mac OS X 10.5)
- 48What kind of paper can I use?
- 49What can happen if the wrong paper is used in your machine.
- 50What is the printable area per page?