FAQs & Troubleshooting
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132 Results
- 1The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 2I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 3How to identify your Operating System (OS).
- 4The Toner LED is still on or flashing after replacing the toner cartridge, or the status monitor continues to display the message "Toner Low" or "Toner Life End".
- 5The printed letters are slanted, positioned incorrectly.
- 6How can I change the printer settings?
- 7The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 8Drum Life End Soon
- 9What is the printable area per page?
- 10To install the printer driver easily using a tool. (Linux)
- 11Change the printer driver settings (Windows/macOS)
- 12Printouts have a curl or wave.
- 13Can I use non-Brother or third party supplies with the Brother machine?
- 14What printer driver emulation can be used with the HL-2040/2045 ? Can the HL-2040/2045 be used with a DOS application?
- 15When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 16I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 17The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 18Does NC-2200w work with Windows Vista?
- 19Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 20The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 21Printouts are with gray background.
- 22I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 23Print on both sides of the paper.
- 24Replace the toner cartridge
- 25I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 26I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 27Check the firmware version.
- 28Delete print jobs from the print queue.
- 29Can I print from or scan to Android™ Smartphone?
- 30I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 31The printer status is Offline or Paused.
- 32My Brother machine misfeeds paper.
- 33How can I install the Web BRAdmin on Windows Server 2003?
- 34When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 35The lights in my room flicker when the printer is warming up. I get a short electric surge when the printer is warming up to print the first page. The lights in my office or work flicker or dim when using the printer.
- 36The printer prints unexpectedly or it prints garbage.
- 37The printer does not feed paper from the manual feed slot.
- 38How do I reprint the last print job?
- 39When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 40How do I print a Test page?
- 41Uninstall the drivers. (Mac OS X 10.5)
- 42Printouts have wrinkles or creases.
- 43Black toner marks appear across the page.
- 44White spots on black text and graphics or black spots appear at 75 mm (3.0 in.) intervals.
- 45White lines appears down the page.
- 46White lines appear across the page.
- 47Printouts are faint.
- 48What can happen if the wrong paper is used in your machine.
- 49What are the expected yields of the consumables?
- 50How do I cancel print jobs using the printer control panel?