FAQs & Troubleshooting
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206 Results
- 1NO PAPER XXXX (XXXX means "TRAY1"/"TRAY2" or "MP( Multi-purpose) TRAY" etc")
- 2My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 4The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 5The printer status is Offline or Paused.
- 6The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 7The machine does not print anything.
- 8I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 9Cannot print after a Windows 10 update (June 2020)
- 10What is a "Generic PCL Driver"?
- 11The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 12JAM DUPLEX
- 13When trying to print from Mac OS® X the print queue is stopped.
- 14The printed letters are slanted, positioned incorrectly.
- 15How to identify your Operating System (OS).
- 16What kind of USB cable should I use?
- 17I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 18What can happen if the wrong paper is used in your machine.
- 19I cannot install Brother drivers on Debian 10 or later (Linux)
- 20I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 21I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 22Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 23What is Status Monitor and how can I turn it on/off?
- 24I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 25JAM TRAY 1
- 26Can I use non-Brother or third party supplies with the Brother machine?
- 27Can I print from DOS applications?
- 28What is the printable area per page?
- 29How do I install the Lower Tray Unit? (LT-500)
- 30What is the BRAdmin Professional software used for?
- 31I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 32How can I use the reprint function?
- 33Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 34Delete print jobs from the print queue.
- 35The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 36Can I print from or scan to Android™ Smartphone?
- 37Can I print from and scan to iPhone, iPod touch and iPad?
- 38I cannot print from my computer via network. (For Windows)
- 39What kind of envelopes should I avoid?
- 40JAM MP TRAY
- 41What kind of memory can I use?
- 42Printouts have a curl or wave.
- 43Printouts have wrinkles or creases.
- 44What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 45When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 46Print on both sides of the paper(2-sided/Duplex Printing).
- 47My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 48The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 49All print jobs are aborted and nothing is printed. (Linux)
- 50To install the printer driver easily using a tool. (Linux)