FAQs & Troubleshooting
Popular |
158 Results
- 1Does NC-2200w work with Windows Vista?
- 2I cannot save a file downloaded from the Brother support website (For Windows)
- 3What is the BROWNIE software?
- 4I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 5Can I print from or scan to Android™ Smartphone?
- 6The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 7The printer status is Offline or Paused.
- 8Functions supported in the Windows 7 built-in drivers
- 9The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 10How do I perform a factory reset?
- 11The machine does not print anything.
- 12What is a "Generic PCL Driver"?
- 13I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 14What can happen if the wrong paper is used in your machine.
- 15I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 16When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 17Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 18How can I use the "N in 1" Printing and "Poster" Printing capabilities?
- 19What driver package format is supported by my Linux distribution?
- 20The driver installation finished successfully but I cannot print. (Linux)
- 21I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 22The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 23Delete print jobs from the print queue.
- 24The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 25How to identify your Operating System (OS).
- 26The paper is skewed when it's printed.
- 27What kind of labels and transparencies can I use?
- 28What kind of envelopes should I avoid?
- 29How to install your Brother device into a Windows® XP environment using the 'In-box' drivers
- 30How do I monitor the status of the printer?
- 31I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 32How can I change the IP address?
- 33What kind of paper can I use?
- 34I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 35When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 36Printouts have wrinkles or creases.
- 37Can I print from DOS applications?
- 38My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 39I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 40When printing with monochrome laser printer, the print position shifts. (Linux)
- 41I cannot print from my computer via network. (For Windows)
- 42I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 43I'm using the parallel port on my Windows® 95/98/Me PC, and the print speed is slow.(The printer pauses between each page.) What can I do?
- 44I cannot install the driver when using the Driver Install Tool. (Linux)
- 45I cannot install Brother drivers on Debian 10 or later (Linux)
- 46Cannot print after a Windows 10 update (June 2020)
- 47The downloaded driver's name is different from my machine's name. (Linux)
- 48The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 49Large characters are printed incorrectly. (Linux)
- 50Print command (cupswrapper) (Linux)