FAQs & Troubleshooting
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154 Results
- 1How to identify your Operating System (OS).
- 2What kind of paper should I avoid?
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4Does NC-2200w work with Windows Vista?
- 5The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 6How can I change the IP address?
- 7Can I print from or scan to Android™ Smartphone?
- 8Can I print from and scan to iPhone, iPod touch and iPad?
- 9What is the BROWNIE software?
- 10Using the PING command to troubleshoot problems.
- 11Can I use non-Brother or third party supplies with the Brother machine?
- 12Can I print from DOS applications?
- 13I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 14What driver package format is supported by my Linux distribution?
- 15I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 16Change the printer driver settings (Windows/macOS)
- 17The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 18The printer status is Offline or Paused.
- 19I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 20The paper is skewed when it's printed.
- 21What kind of envelopes should I avoid?
- 22I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 23Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 24Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 25What can happen if the wrong paper is used in your machine.
- 26When trying to print from Mac OS® X the print queue is stopped.
- 27When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 28Print on envelopes.
- 29What is the Network Shared printing?
- 30How do I use the Quick Print Setup Utility?
- 31When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 32Uninstall the drivers. (Mac OS X 10.5)
- 33Black toner marks appear across the page.
- 34White lines appears down the page.
- 35How do I clean the corona wire of the drum unit?
- 36I cannot install Brother drivers on Debian 10 or later (Linux)
- 37Cannot print after a Windows 10 update (June 2020)
- 38I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 39Delete print jobs from the print queue.
- 40Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 41Functions supported in the Windows 7 built-in drivers
- 42What kind of labels and transparencies can I use?
- 43What is a Print Server?
- 44What kind of USB cable should I use?
- 45I'm using Mac OS® X 10.3. I cannot print to my printer that is connected to an Apple Airport Extreme Base Station. I am using the PCL printer driver ver.1.00. How can I print?
- 46Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 47How can I change the IP address using the ARP and PING commands?
- 48I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 49What kind of memory can I use?
- 50Printouts have a curl or wave.