FAQs & Troubleshooting
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164 Results
- 1The machine does not print anything.
- 2I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 3Paper Feed Problems
- 4My Brother machine misfeeds paper.
- 5Can I buy any MICR toner?
- 6I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 7Data is sent from the PC but the printer does not print. However, the Data LED is blinking. What can I do?
- 8Can I print from DOS applications?
- 9Printouts are faint.
- 10My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 11I want to print using CUPS while keeping SELinux enabled. (Linux)
- 12Download a file from the "Downloads" section and save it to Windows 8 computer.
- 13Open the Control Panel (For Windows)
- 14How to identify your Operating System (OS).
- 15Change the printer driver settings (Windows/macOS)
- 16I cannot print from my computer via network. (For Macintosh)
- 17How can I install the necessary driver on a Windows®98/Me PC using the USB interface?
- 18What kind of USB cable should I use?
- 19When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 20The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 21How do I perform a factory reset?
- 22I'm using Windows XP. I can't tell my application to feed paper from the lower tray.
- 23Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 24What can happen if the wrong paper is used in your machine.
- 25Can I print using the IPP protocol on Windows XP?
- 26How do I clear paper jams?
- 27The downloaded driver's name is different from my machine's name. (Linux)
- 28Print command (cupswrapper) (Linux)
- 29I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 30I am unable to print from a client PC to a printer on a print server. (Linux)
- 31I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 32When printing with monochrome laser printer, the print position shifts. (Linux)
- 33Windows 10 Support Information
- 34I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 35What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 36What is an 'In-Box'(built-in) Driver' and 'Native Brother Printer Driver'?
- 37How can I install the necessary driver on a Windows®2000 system using the USB interface?
- 38How do I turn off the Quick Print Setup?
- 39Using the PING command to troubleshoot problems.
- 40What is a Print Server?
- 41None of the LEDs illuminate.
- 42How do I turn off the Status Monitor using the USB port?
- 43I cannot use the "Modules Update" button on Web BRAdmin.
- 44Why are the ready and alarm lights blinking?
- 45Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 46How can I change the IP address?
- 47Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 48The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 49How do I clean the corona wire of the drum unit?
- 50What is the best printer driver to use-the PCL or BR-Script driver?