FAQs & Troubleshooting
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153 Results
- 1Delete print jobs from the print queue.
- 2My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4The machine does not print anything.
- 5The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 6The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 7I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 8I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 9I cannot install Brother drivers on Debian 10 or later (Linux)
- 10I cannot print from Mac OS X.
- 11Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 12What driver package format is supported by my Linux distribution?
- 13Open the Control Panel (For Windows)
- 14The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 15The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
- 16What kind of labels and transparencies can I use?
- 17The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 18Why are the alarm and data lights blinking?
- 19What kind of memory can I use?
- 20Can I print from DOS applications?
- 21My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 22Print command (cupswrapper) (Linux)
- 23Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 24Cannot print after a Windows 10 update (June 2020)
- 25Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 26How to identify your Operating System (OS).
- 27A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 28Can I print from and scan to iPhone, iPod touch and iPad?
- 29The printer status is Offline or Paused.
- 30I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 31Functions supported in the Windows 7 built-in drivers
- 32The paper is skewed when it's printed.
- 33What is a Print Server?
- 34Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 35Why are all the lights blinking then the drum light blinking?
- 36Can I use non-Brother or third party supplies with the Brother machine?
- 37What do the LED indications mean?
- 38When trying to print from Mac OS® X the print queue is stopped.
- 39When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 40The printed letters are slanted, positioned incorrectly.
- 41Large characters are printed incorrectly. (Linux)
- 42I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 43I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 44I am unable to print from a client PC to a printer on a print server. (Linux)
- 45I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 46What is the Network Shared printing?
- 47I cannot print from my computer via USB.
- 48I cannot print from my computer via network. (For Macintosh)
- 49The printer prints incorrect information. Sometimes it prints a couple of characters and then ejects the page, etc..
- 50Why are the alarm and data lights on?