FAQs & Troubleshooting
Latest |
150 Results
- 129.05.2024Cartridge Error
- 228.05.2024What is Toner Continue Mode?
- 328.05.2024Drum End Soon
- 418.04.2024What do the LED indications mean?
- 528.02.2024Uninstall the drivers. (macOS 13 or greater)
- 614.02.2024I cannot print using my Brother machine on a wireless network (Mac)
- 714.02.2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 810.01.2024Turn the Toner Save Mode on or off.
- 910.08.2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 1027.06.2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 1108.06.2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 1201.06.2023Delete print jobs from the print queue.
- 1316.05.2023I cannot print from my computer via USB.
- 1411.05.2023Verify the Brother machine connected to the Wireless Network (For Macintosh)
- 1526.04.2023I cannot print from my computer via network. (For Macintosh)
- 1626.04.2023Check the IP addresses of your PC and the Brother machine
- 1719.04.2023I cannot install the Brother printer driver (macOS 11 or later)
- 1807.04.2023I cannot print using my Brother machine on a wireless network (Windows)
- 1927.03.2023Install the built-in drivers (For Windows 8 and Windows 10)
- 2027.03.2023Change the printer driver settings (Windows/macOS)
- 2127.03.2023The printer status is Offline or Paused.
- 2215.02.2023Verify the Brother machine connected to the Wireless Network (For Windows)
- 2315.02.2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 2414.02.2023When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 2514.02.2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 2619.12.2022Can I use non-Brother or third party supplies with the Brother machine?
- 2719.12.2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 2813.12.2022Open the Status Monitor
- 2913.12.2022How to identify your Operating System (OS).
- 3030.08.2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 3110.08.2022A blank page is fed from my Brother machine though I don't try to print or copy documents.
- 3209.08.2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 3330.06.2022Check the Node Name of the Brother machine
- 3423.06.2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 3509.06.2022Print a Printer Settings page.
- 3609.05.2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3720.04.2022Uninstall the Brother Software and Drivers (Windows)
- 3814.04.2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3924.03.2022I cannot save a file downloaded from the Brother support website (For Windows)
- 4017.03.2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 4122.12.2021Set up your Brother machine on a wireless network (Windows/macOS)
- 4214.12.2021Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM without a USB cable.
- 4314.12.2021Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM with a USB cable.
- 4414.12.2021Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup™ or AOSS™)
- 4515.11.2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 4610.11.2021Open the Control Panel (For Windows)
- 4714.10.2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 4812.10.2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 4919.03.2021I get a TS error when trying to print on a wireless network.
- 5019.03.2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)