FAQs & Troubleshooting
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342 Results
- 106.06.2024The Material to be Cut is Not Cleanly Cut with the Roll Feeder.
- 229.02.2024Introducing the Brother Artspira application
- 306.02.2024I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 402.02.2024How to connect your machine and transfer data to Artspira
- 511.12.2023E92001 appears on the Artspira app screen.
- 606.12.2023Support OS Information about ScanNCut Link Plug-in for Adobe® Illustrator®
- 706.12.2023Support OS Information for CanvasWorkspace
- 828.08.2023E96001 appears on the Artspira app screen.
- 928.08.2023M5613201 appears on the Artspira app screen.
- 1028.08.2023M5612301 appears on the Artspira app screen.
- 1128.08.2023M4345001 appears on the Artspira app screen.
- 1228.08.2023List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
- 1323.06.2023M1332002 appears on the Artspira app screen.
- 1404.04.2023E95003 appears on the computer screen.
- 1504.04.2023E95002 appears on the computer screen.
- 1604.04.2023E95001 appears on the computer screen.
- 1716.01.2023Can character patterns using a TrueType font be cut (or drawn)?
- 1826.09.2022Data cannot be saved to a USB flash drive
- 1926.09.2022Data cannot be saved to the machine
- 2026.09.2022The pattern transferred from the Artspira app does not appear on the screen of the machine
- 2126.09.2022[Cutting machine users] The button on the upper right in the screen of "Retrieve Data" is not available
- 2226.09.2022After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 2326.09.2022Multiple data cannot be transferred to the machine at once
- 2426.09.2022Data cannot be transferred even though the machine number has been input. (M5622201)
- 2526.09.2022There is no machine that can be transferred
- 2626.09.2022How to link accounts
- 2726.09.2022How to change the displayed language
- 2826.09.2022How to stop "Send usage information to help improve Brother products and services"
- 2926.09.2022How to unsubscribe from Artspira
- 3026.09.2022[Cutting machine users] The login ID displayed in the machine's settings screen (ID of "Machine Registration screen") is different from the CanvasWorkspace ID
- 3126.09.2022How to obtain and input PIN of machine
- 3226.09.2022How to disconnect a machine from Artspira using the machine
- 3326.09.2022How to disconnect the machine from Artspira using the Artspira app
- 3426.09.2022About the contents and data treated by Artspira app
- 3526.09.2022M6331001 appears on the Artspira app screen.
- 3626.09.2022M5622201 appears on the Artspira app screen.
- 3726.09.2022M5541001 appears on the Artspira app screen.
- 3826.09.2022M4452001 appears on the Artspira app screen.
- 3926.09.2022M4341001 appears on the Artspira app screen.
- 4026.09.2022M4210001 appears on the Artspira app screen.
- 4126.09.2022M3124301 appears on the Artspira app screen.
- 4226.09.2022M2513631 appears on the Artspira app screen.
- 4326.09.2022M2102501 appears on the Artspira app screen.
- 4417.06.2022Basic Operations [Video instructions]
- 4512.05.2022Cutting with the Rotary Auto Blade [Video]
- 4607.02.2022The Hole Cannot be Punched Clearly in Paper Piercing
- 4710.11.2021The material to be cut is not cleanly cut.
- 4802.11.2021How to Use the Roll Feeder 2 Function [Video]
- 4902.11.2021What are the Differences between Roll Feeder and Roll Feeder 2?
- 5015.09.2021Not cutting material after continuous use