FAQs & Troubleshooting
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143 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to use the the versatile magnetic frame [Video instructions]
- 3How to Embroider on Clothes. [Video instructions]
- 4How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 5How to set up the cap frame. [Video instructions]
- 6Introducing Brother My Stitch Monitor application
- 7Maintenance (Oiling the machine)
- 8How to use the Round frame (PRPRFK1) [Video instructions]
- 9Introducing the Brother Artspira application
- 10How do I use the embroidery crosshair positioning laser function to align the embroidering position?
- 11"Trimming sensor error." message appears on the LCD. What does it mean?
- 12How do I attach Iron-On Stabilizer (Backing) to Fabric ?
- 13How to set up the cap frame driver. [Video instructions]
- 14How to Embroider on Pet Collar. [Video instructions]
- 15How to Embroider on Cap. [Video instructions]
- 16M4452001 appears on the Artspira app screen.
- 17What is operator lock?
- 18"The wireless setting is not activated." message appears on the LCD. What does it mean?
- 19How do I check the thread tension ?
- 20How do I change the needle?
- 21Maintenance (Cleaning the bobbin case) [ Video ]
- 22Data cannot be saved to the machine
- 23Data cannot be transferred even though the machine number has been input. (M5622201)
- 24List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
- 25M1332002 appears on the Artspira app screen.
- 26"The SSID and Network Key are incorrect." message appears on the LCD. What does it mean?
- 27Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 28"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 29"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 30"This pattern cannot combine." message appears on the LCD. What does it mean?
- 31"This pattern cannot be used." message appears on the LCD. What does it mean?
- 32"This pattern cannot be used since it exceeds the data capacity." message appears on the LCD. What does it mean?
- 33How do I adjust the tension of the upper thread ?
- 34"Picker error" message appears on the LCD. What does it mean?
- 35When thread got tangled
- 36"Preventive maintenance is recommended" message appears on the LCD. What does it mean?
- 37I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 38E96001 appears on the Artspira app screen.
- 39M5612301 appears on the Artspira app screen.
- 40How to link accounts
- 41How to connect your machine and transfer data to Artspira
- 42About the contents and data treated by Artspira app
- 43How to access setting screens (when administrator lock is enable)
- 44"Cannot connect to the PC. Please check the network connection." message appears on the LCD. What does it mean?
- 45How to find the security information (SSID and network key) for your home network
- 46Nothing happens, even if the LCD display is pressed.
- 47How do I wind the bobbin?
- 48"Pattern extends to the outside of embroidery frame. Add no additional characters." message appears on the LCD. What does it mean?
- 49Maintenance (Cleaning the thread paths of the upper threads)
- 50Maintenance (Cleaning the bobbin case)