FAQs & Troubleshooting
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143 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to Embroider on Bag. [Video instructions]
- 3How to set up the cap frame. [Video instructions]
- 4How to activate/deactivate key display optimization
- 5How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 6How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 7How to specify/change key display optimization
- 8How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 9"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 10How to set up the cap frame driver. [Video instructions]
- 11"Stop while needle bar case transferring." message appears on the LCD. What does it mean?
- 12How to connect your machine and transfer data to Artspira
- 13List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
- 14M1332002 appears on the Artspira app screen.
- 15Maintenance (Oiling the machine)
- 16Maintenance (Cleaning the thread paths of the upper threads)
- 17Maintenance (Cleaning the bobbin case)
- 18There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 19E96001 appears on the Artspira app screen.
- 20Data cannot be saved to the machine
- 21Data cannot be transferred even though the machine number has been input. (M5622201)
- 22There is no machine that can be transferred
- 23How to configure operator lock
- 24How do I use the embroidery crosshair positioning laser function to align the embroidering position?
- 25"The SSID and Network Key are incorrect." message appears on the LCD. What does it mean?
- 26"Cannot connect to the PC. Please check the network connection." message appears on the LCD. What does it mean?
- 27The monitoring app on the smart device receives the notification items I do not need.
- 28The App shows the message "Settings screen".
- 29The App shows the message "No Supported Machines Found".
- 30"Impossible to set the start & the end points." message appears on the LCD. What does it mean?
- 31"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 32"Please set up the "Thread antenna"" message appears on the LCD. What does it mean?
- 33"Go to Embroidering Screen and press the unlock key." message appears on the LCD. What does it mean?
- 34Loops appear on the surface of the fabric when embroidering.
- 35"Wiper error." message appears on the LCD. What does it mean and how do I clear it?
- 36"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 37"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 38"Press the unlock key to unlock the machine." message appears on the LCD. What does it mean?
- 39"No more patterns can be added to this combination." message appears on the LCD. What does it mean?
- 40"Pattern extends to the outside of embroidery frame. This function cannot be used at this time." message appears on the LCD. What does it mean?
- 41"Not enough space. Delete some patterns or use a different USB media." message appears on the LCD. What does it mean?
- 42"Picker error" message appears on the LCD. What does it mean?
- 43"Needle bar case position error" message appears on the LCD. What does it mean?
- 44When thread got tangled
- 45"USB media error" message appears on the LCD. What does it mean?
- 46M5612301 appears on the Artspira app screen.
- 47M4345001 appears on the Artspira app screen.
- 48How to change the displayed language
- 49About the contents and data treated by Artspira app
- 50M5541001 appears on the Artspira app screen.