FAQs & Troubleshooting
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142 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to use the Sleeve frame (PRHSL200 / PRHSL200AP) [Video instructions]
- 3Maintenance (Cleaning the bobbin case) [ Video ]
- 4The App shows the message "Settings screen".
- 5There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 6How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 7How to set up the cap frame driver. [Video instructions]
- 8How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 9"Preventive maintenance is recommended" message appears on the LCD. What does it mean?
- 10"Trimming sensor error." message appears on the LCD. What does it mean?
- 11Maintenance (Clean the hook) [ Video ]
- 12M3124301 appears on the Artspira app screen.
- 13"This pattern cannot be used." message appears on the LCD. What does it mean?
- 14"No more patterns can be added to this combination." message appears on the LCD. What does it mean?
- 15How do I adjust the tension of the upper thread ?
- 16How do I adjust the tension of the bobbin thread ?
- 17E96001 appears on the Artspira app screen.
- 18M5613201 appears on the Artspira app screen.
- 19M5612301 appears on the Artspira app screen.
- 20How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 21How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 22How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 23The pattern transferred from the Artspira app does not appear on the screen of the machine
- 24How to connect your machine and transfer data to Artspira
- 25M2102501 appears on the Artspira app screen.
- 26How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 27"Includes a special pattern that cannot be saved to external memory. Save the pattern in the machine’s memory." message appears on the LCD. What does it mean?
- 28Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 29The App shows the message "No Supported Machines Found".
- 30"Can not find the positioning mark, please set the frame to the previous position." message appears on the LCD. What does it mean?
- 31How to find the security information (SSID and network key) for your home network
- 32"Please set up the "Thread antenna"" message appears on the LCD. What does it mean?
- 33"Cannot communicate between PC and machine. Please check the USB cable connections to run the Link application." message appears on the LCD. What does it mean?
- 34"Cannot recognize the data for the selected pattern. The data may be corrupted. Please turn off the power and turn on again." message appears on the LCD. What does it mean?
- 35Although the thread is not broken, a broken thread error occurs and the machine stops.
- 36How to set up the cap frame. [Video instructions]
- 37How to Embroider on Clothes. [Video instructions]
- 38How to Embroider on Pet Collar. [Video instructions]
- 39Maintenance (Cleaning the thread paths of the upper threads)
- 40"Needle threader error" message appears on the LCD. What does it mean?
- 41M4345001 appears on the Artspira app screen.
- 42List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
- 43M6331001 appears on the Artspira app screen.
- 44M1332002 appears on the Artspira app screen.
- 45The needle threader cannot be used.
- 46There are needle cuts or holes in the garment.
- 47The upper thread does not reach the bobbin thread when embroidering begins.
- 48"This file cannot be used." message appears on the LCD. What does it mean?
- 49How do I embroider on small pieces of fabric ?
- 50Maintenance (Cleaning the thread paths of the upper threads) [ Video ]