FAQs & Troubleshooting
![]() |
Popular |
168 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2Tips for sewing thick fabrics
- 3Upper thread breaks.
- 4Fabric puckers
- 5Stitches are skipped
- 6How do I save the embroidery patterns in the machine’s memory?
- 7How to adjust the thread tension
- 8"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 9How do I adjust thread tension for embroidering?
- 10How do I hoop the fabric in the embroidery frame?
- 11How to use the Pin Tuck Foot. (Optional accessory : SA179 / F058, F059, SA162 / F037N) [Video instructions]
- 12How to use the Picot Foot. (Optional accessory : SA164 / F039N, SA149 / F029N) [Video instructions]
- 13How to use the Concealed Zipper Foot. (Optional accessory : SA128 / F004N) [Video instructions]
- 14Combination of fabric, thread and needle
- 15List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
- 16"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 17M5613201 appears on the Artspira app screen.
- 18M6331001 appears on the Artspira app screen.
- 19M2513631 appears on the Artspira app screen.
- 20How do I remove or attach the Embroidery foot ?
- 21How to use the Side Cutter. (Optional accessory : SA177 / F054) [Video instructions]
- 22How to use the 1/4 inch Piecing Foot. (Optional accessory : SA125 / F001N, SA185 / F057) [Video instructions]
- 23Where do I put the oil in my machine?
- 24I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 25M5612301 appears on the Artspira app screen.
- 26How to unsubscribe from Artspira
- 27How to obtain and input PIN of machine
- 28How to connect your machine and transfer data to Artspira
- 29Introducing the Brother Artspira application
- 30M5541001 appears on the Artspira app screen.
- 31How to find the security information (SSID and network key) for your home network
- 32"This pattern cannot be loaded as the pattern extends out of the editable area." message appears on the LCD. What does it mean?
- 33Fabric is caught in the machine and cannot be removed
- 34How do I set the bobbin ?
- 35"When the speed controller is set to control the zigzag stitch width, the "Start/Stop" button does not operate." appears on the LCD.
- 36E96001 appears on the Artspira app screen.
- 37E92001 appears on the Artspira app screen.
- 38M4345001 appears on the Artspira app screen.
- 39How to use the Ruler Foot for Low Shank (Optional accessory : SA219 / F089 / F089AP) [Video instructions]
- 40How to use the Spanish Hemstitch Attachment (Optional accessory : SA220 / F090 / F090AP) [Video instructions]
- 41Data cannot be saved to a USB flash drive
- 42Data cannot be saved to the machine
- 43The pattern transferred from the Artspira app does not appear on the screen of the machine
- 44[Embroidery machine users] How to retrieve the data transferred from Artspira
- 45After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 46Multiple data cannot be transferred to the machine at once
- 47Data cannot be transferred even though the machine number has been input. (M5622201)
- 48There is no machine that can be transferred
- 49How to link accounts
- 50How to change the displayed language