FAQs & Troubleshooting
![]() |
Latest |
173 Results
- 130.08.2024List of Error Messages for Artspira app (M#######/E#####)
- 212.07.2024"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 312.07.2024Combination of fabric, thread and needle
- 412.07.2024"The "Start/Stop" button does not operate with the foot controller attached. Remove the foot controller." appears on the LCD.
- 528.06.2024"Preventive maintenance is recommended." ppears on the LCD.
- 618.04.2024Tutorial videos on how to use the machine [Video instructions]
- 712.03.2024Stitches are skipped
- 829.02.2024Introducing the Brother Artspira application
- 922.02.2024Fabric puckers
- 1006.02.2024I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 1102.02.2024How to connect your machine and transfer data to Artspira
- 1202.02.2024How to set up the wireless network connection with the wizard on the machine
- 1315.01.2024How to update your machine software by downloading the update file directly to your machine using a wireless network
- 1411.12.2023E92001 appears on the Artspira app screen.
- 1528.08.2023E96001 appears on the Artspira app screen.
- 1628.08.2023M5613201 appears on the Artspira app screen.
- 1728.08.2023M5612301 appears on the Artspira app screen.
- 1828.08.2023M4345001 appears on the Artspira app screen.
- 1923.06.2023M1332002 appears on the Artspira app screen.
- 2024.05.2023How do I sew hook-and-loop fasteners(hook-and-loop tapes)?
- 2122.02.2023Outline of viewing and functions for keys on the utility stitch screen and the decorative stitch screen
- 2217.02.2023How do I adjust the sensitivity of the operation keys?
- 2325.01.2023"USB media error" message appears on the LCD. What does it mean?
- 2425.01.2023"When the speed controller is set to control the zigzag stitch width, the "Start/Stop" button does not operate." message appears on the LCD.
- 2524.01.2023"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 2624.01.2023"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 2718.01.2023"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 2816.12.2022How to use the Spanish Hemstitch Attachment (Optional accessory : SA220 / F090 / F090AP) [Video instructions]
- 2926.09.2022Data cannot be saved to a USB flash drive
- 3026.09.2022Data cannot be saved to the machine
- 3126.09.2022The pattern transferred from the Artspira app does not appear on the screen of the machine
- 3226.09.2022[Embroidery machine users] How to retrieve the data transferred from Artspira
- 3326.09.2022After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 3426.09.2022Multiple data cannot be transferred to the machine at once
- 3526.09.2022Data cannot be transferred even though the machine number has been input. (M5622201)
- 3626.09.2022There is no machine that can be transferred
- 3726.09.2022How to link accounts
- 3826.09.2022How to change the displayed language
- 3926.09.2022How to stop "Send usage information to help improve Brother products and services"
- 4026.09.2022How to unsubscribe from Artspira
- 4126.09.2022How to obtain and input PIN of machine
- 4226.09.2022How to disconnect a machine from Artspira using the machine
- 4326.09.2022How to disconnect the machine from Artspira using the Artspira app
- 4426.09.2022About the contents and data treated by Artspira app
- 4526.09.2022M6331001 appears on the Artspira app screen.
- 4626.09.2022M5622201 appears on the Artspira app screen.
- 4726.09.2022M5541001 appears on the Artspira app screen.
- 4826.09.2022M4452001 appears on the Artspira app screen.
- 4926.09.2022M4341001 appears on the Artspira app screen.
- 5026.09.2022M4210001 appears on the Artspira app screen.