FAQs & Troubleshooting
![]() |
Popular |
38 Results
- 1When I embroider a pattern created using "Photo stitch function" (or I check it on the Preview screen), it appears dark.
- 2"Unexpected file format." appears on my PC when I try to import an image file.
- 3Why do I receive the Warning Message "Please change direction of sewing Region"?
- 4I got a "*.PES" file from a friend, but the characters (TTF) in the pattern are different from the characters my friend used in the pattern.
- 5Which Brother home-use embroidery machine can sew an embroidery pattern created with PE-Design?
- 6Is PE-DESIGN compatible with Microsoft Windows on an Intel-based Mac computer installed using Boot Camp?
- 7The designs of my Brother Embroidery Cards could be erased if I load them into the computer?
- 8Why doesn't PE-DESIGN run properly on a Macintosh Virtual PC system?
- 9When I start up PE-Design, "No card writer module is connected…" message appears, although a card writer module is connected to PC with USB cable directly.
- 10When I embroider a pattern with an outline and an inside region, there is a gap (where nothing is sewn) between the outline and the inside region. When the pattern is checked in the "Preview" screen, no gap appears between them. What can I do to finish the embroidery without this gap?
- 11When an original card is inserted into the machine, the message "This embroidery card cannot be used." appears, and embroidering is not possible.
- 12Embroidery
- 13Since multiple objects are overlapped or complicated, I cannot select desired object even though I put the mouse cursor on and click the object that I want to edit.
- 14Is PE-DESIGN Ver.5 available on Windows Vista?
- 15I tried to import a "*.DST" file, but the thread colors became nonsense.
- 16Is the stitch count recalculated in the program when a design is changed from its original size?
- 17Can PE-DESIGNs work with all versions of Windows?
- 18What is the difference between PE-Design and PED-Basic?
- 19What is the difference between PE-Design Ver5 and Ver6?
- 20Machine displays a "This pattern cannot be used since it exceeds the data capacity" Error Message. In Layout & Editing of PE-Design Ver5 (Ver.4), I properly selected 160 x 260mm hoop size that can be used with NV1500/NV1500D, however I received this error message when I selected the pattern on the machine.
- 21Fabrics and stabilizer material for embroidery
- 22Is PE-DESIGN Ver.5 available on Windows 7?
- 23Can I use an original card from a previous version of PE-DESIGN with Ver.5, Ver.6, Ver.7 or Ver.8?
- 24In the Design Center, I tried to set the thread color and sew type. When clicking the enclosed region where I want to apply the sewing attributes, the sewing attributes were also applied to other regions wrongly.
- 25When I need to open an image file that will be converted into the embroidery pattern in Design Center, should the original image be in color or does it need to be black and white?
- 26I am trying to open designs that I have downloaded from the Internet or from a disk. When I try to open them in Layout & Editing, it gives an error message "unexpected file format".
- 27I've written the pattern onto the original card and selected it on the sewing machine, but I can't change the sewing position.
- 28Why can't I import some embroidery files correctly?
- 29What is the maximum number of stitches that can be entered on an original card?
- 30Why can't I select the 110 mm x 110 mm Design Page Size?
- 31Information for installing software on Windows® 2000 Service Pack3 or 4.
- 32When I create an embroidery pattern design on PE-DESIGN(PE-DESIGN, PE-DESIGN Lite, or PED-Basic), what Design Page Size is my sewing machine?
- 33Where is the serial number located?
- 34Do you have a PE-Design for Mac?
- 35I've heard that it's possible to create an embroidery pattern from various types of fonts in a PC using PE-Design.
- 36How do I set an outline or a region inside that will not be sewn.
- 37I can't create a clear embroidery data from a photo or an image/character that have a shading of color, using the Auto Punch function.
- 38I'm trying to create an embroidery pattern from an image scanned from a magazine etc. using the Auto Punch function. What should I do to erase a background in the image?