FAQs & Troubleshooting
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300 Results
- 1The mat cannot be recognized.
- 2"The mat cannot be recognized. The mat will unload." message appearing on the LCD. What does it mean?
- 3Preparation of Craft Paper / Fabric
- 4Care and Maintenance (Cleaning the Scanner Glass)
- 5Mat and Cutting Blade Combinations
- 6Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 7About Blade Extension, Cutting Pressure and Mat
- 8Adjusting the Blade Extension
- 9List of Error Messages for CanvasWorkspace (Others)
- 10E03006 appears on the computer screen.
- 11List of Error Messages for CanvasWorkspace (E##### / N#####)
- 12Cut the fabric other than quilt pieces. (How to use the Iron-On Fabric Appliqué Contact Sheet.)
- 13How to Import My Project to CanvasWorkspace [Video]
- 14How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 15What should I do if the scanned and cut positions are misaligned?
- 16How do I Cut Around Drawings?
- 17What type of data can my ScanNCut machine be used?
- 18ErrS24 appears on the computer screen.
- 19How to Use the Printable Sticker Function on CanvasWorkspace for PC [Video]
- 20Can I create the cutting data for ScanNCut from the image data?
- 21How do I Merge the Outlines of Multiple Patterns (Welding) ?
- 22How to Calibrate the LCD Touchscreen Display
- 23The material to be cut/drawn or original to be scanned peels off during cutting/scanning.
- 24The mat or the material catches on a feed roller during cutting/drawing.
- 25The mat or the material catches on a feed roller when the mat is being inserted.
- 26How to Use the Layer Panel [Video]
- 27E12003 appears on the computer screen.
- 28What type of cut files and projects containing cut data other than built-in patterns are available?
- 29If the blade cuts through the mat, can tape, etc., be attached to the back so the mat can be reused?
- 30How to Use the Enhanced Image Tracing on CanvasWorkspace for PC [Video]
- 31N12001 appears on the computer screen.
- 32E94005 appears on the computer screen.
- 33E03002 appears on the computer screen.
- 34How to hide the adjustment lines and view the tracing area on Enhanced Image Tracing function. [Video]
- 35How to adjust the output smoothing level on Enhanced Image Tracing function. [Video]
- 36When I created a cutting data scanning my illustration, some areas were not converted to the cutting lines.
- 37Downloading Optional Design Pattern Collection
- 38Line Embossing
- 39Stamp Starter Kit [Video]
- 40Mat and Material Combinations
- 41List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 42ErrS23 appears on the computer screen.
- 43E12004 appears on the computer screen.
- 44How to Activate a Pattern Collection on CanvasWorkspace for PC [Video]
- 45E99902 appears on the computer screen.
- 46E12002 appears on the computer screen.
- 47E11008 appears on the computer screen.
- 48E00011 appears on the computer screen.
- 49E00010 appears on the computer screen.
- 50How to create an account for CanvasWorkspace