FAQs & Troubleshooting
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71 Results
- 1How to set up the cap frame. [Video instructions]
- 2How to set up the cap frame driver. [Video instructions]
- 3How do I thread the needle. [Video instructions]
- 4There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 5How do I thread my machine (Threading the upper thread). [Video instructions]
- 6Why is the outline sewing off the pattern?
- 7How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 8How do I thread the machine? (Threading the upper thread)
- 9"Needle case motor has been locked." message appearing on the LCD. What does it mean and how do I clear it?
- 10Why does the upper thread keep breaking?
- 11Place a spool of thread on a spool pin
- 12"USB read error." message appearing on the LCD. What does it mean and how do I clear it?
- 13"Stop while needle bar case transferring." message appearing on the LCD. What does it mean and how do I clear it?
- 14Why won't the tension set on my sewing machine?
- 15Embroidery
- 16"The thread number is invalid." message appearing on the LCD. What does it mean and how do I clear it?
- 17"Pattern is too large." message appearing on the LCD. What does it mean and how do I clear it?
- 18"Floppy disk write protect." message appearing on the LCD. What does it mean and how do I clear it?
- 19"Save error." message appearing on the LCD. What does it mean and how do I clear it?
- 20Recommendation accessories
- 21"The selected embroidery pattern exceeds size of the frame." message appearing on the LCD. What does it mean and how do I clear it?
- 22"CompactFlash Card erase error." message appearing on the LCD. What does it mean and how do I clear it?
- 23"Can not use this card." message appearing on the LCD. What does it mean and how do I clear it?
- 24"Needle bar case position error." message appearing on the LCD. What does it mean and how do I clear it?
- 25Hooping the Fabric
- 26Fabric and Thread
- 27When I create an embroidery pattern design on PE-DESIGN(PE-DESIGN, PE-DESIGN Lite, or PED-Basic), what Design Page Size is my sewing machine?
- 28"Characters cannot be aligned." message appearing on the LCD. What does it mean and how do I clear it?
- 29"Too many colors." message appearing on the LCD. What does it mean and how do I clear it?
- 30"There is no embroidery card in card slot. Insert an embroidery card." message appearing on the LCD. What does it mean and how do I clear it?
- 31"Pocket read error." message appearing on the LCD. What does it mean and how do I clear it?
- 32"Cannot format." message appearing on the LCD. What does it mean and how do I clear it?
- 33"Check if lower thread is broken." message appearing on the LCD. What does it mean and how do I clear it?
- 34When I sew an embroidery pattern design exported as DST format in PE-DESIGN, how do I specify whether or not the jump stitches are cut on the embroidery machine of the PR series?
- 35How do I confirm Windows98SE?
- 36Maintenance (Oiling the machine)
- 37"Impossible to reserve this needle." message appearing on the LCD. What does it mean and how do I clear it?
- 38"Unknown data format." message appearing on the LCD. What does it mean and how do I clear it?
- 39"No CompactFlash card." message appearing on the LCD. What does it mean and how do I clear it?
- 40"Floppy disk erase error." message appearing on the LCD. What does it mean and how do I clear it?
- 41"Floppy disk read error." message appearing on the LCD. What does it mean and how do I clear it?
- 42Fabric/stabilizer compatibility chart
- 43"Preventive maintenance is recommended" appears on the LCD.
- 44"Impossible to set the start & the end points." message appearing on the LCD. What does it mean and how do I clear it?
- 45"Impossible to add any more character." message appearing on the LCD. What does it mean and how do I clear it?
- 46"Change to the big frame." message appearing on the LCD. What does it mean and how do I clear it?
- 47"This pattern contains too much data to be stored." message appearing on the LCD. What does it mean and how do I clear it?
- 48"Needle threader error." message appearing on the LCD. What does it mean and how do I clear it?
- 49Why does the needle keep breaking?
- 50Why won't the machine pick up the bobbin thread?