FAQs & Troubleshooting
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70 Results
- 123.09.2020How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 210.04.2018How to set up the cap frame. [Video instructions]
- 310.04.2018How to set up the cap frame driver. [Video instructions]
- 409.05.2017How do I thread the machine? (Threading the upper thread)
- 516.02.2017When I create an embroidery pattern design on PE-DESIGN(PE-DESIGN, PE-DESIGN Lite, or PED-Basic), what Design Page Size is my sewing machine?
- 629.07.2016When thread got tangled
- 729.07.2016Stabilizers (Backing)
- 819.10.2015Why does the upper thread keep breaking?
- 919.10.2015Maintenance (Oiling the machine)
- 1019.10.2015Maintenance (Cleaning the bobbin case)
- 1119.10.2015How do I install the bobbin wound with thread
- 1216.10.2015Place a spool of thread on a spool pin
- 1316.10.2015Embroidery
- 1416.10.2015Hooping the Fabric
- 1510.08.2015Fabric/stabilizer compatibility chart
- 1616.06.2014How do I thread the needle. [Video instructions]
- 1716.06.2014How do I thread my machine (Threading the upper thread). [Video instructions]
- 1824.01.2014What is the Switch Spool function and how do I use it?
- 1924.01.2014When I sew an embroidery pattern design exported as DST format in PE-DESIGN, how do I specify whether or not the jump stitches are cut on the embroidery machine of the PR series?
- 2007.04.2009How do I confirm Windows98SE?
- 2104.03.2009How do I create a space between characters?
- 2204.03.2009"USB media is not loaded. Load USB media." message appearing on the LCD. What does it mean and how do I clear it?
- 2304.03.2009"USB media error." message appearing on the LCD. What does it mean and how do I clear it?
- 2404.03.2009"The USB media was changed. Do not change the USB media while it is being read." message appearing on the LCD. What does it mean and how do I clear it?
- 2504.03.2009"The USB media is write-protected so the data cannot be saved. Cancel the write-protection before trying to save the data." message appearing on the LCD. What does it mean and how do I clear it?
- 2604.03.2009"The USB media is write-protected so the data cannot be deleted. Cancel the write-protection before trying to delete the data." message appearing on the LCD. What does it mean and how do I clear it?
- 2704.03.2009"Pattern will not fit. Please delete another pattern." message appearing on the LCD. What does it mean and how do I clear it?
- 2804.03.2009"Not enough space. Delete some patterns or use a different USB media." message appearing on the LCD. What does it mean and how do I clear it?
- 2904.03.2009"Needle threader error." message appearing on the LCD.
- 3004.03.2009"Delete error." message appearing on the LCD. What does it mean and how do I clear it?
- 3104.03.2009"Area over." message appearing on the LCD. What does it mean and how do I clear it?
- 3204.03.2009"Impossible to reserve this needle." message appearing on the LCD. What does it mean and how do I clear it?
- 3304.03.2009"The thread number is invalid." message appearing on the LCD. What does it mean and how do I clear it?
- 3404.03.2009"Needle threader is in threading position." message appearing on the LCD. What does it mean and how do I clear it?
- 3504.03.2009"Impossible to set the start & the end points." message appearing on the LCD. What does it mean and how do I clear it?
- 3604.03.2009"Impossible to add any more character." message appearing on the LCD. What does it mean and how do I clear it?
- 3704.03.2009"This file cannot be used." message appearing on the LCD. What does it mean and how do I clear it?
- 3804.03.2009"Unknown data format." message appearing on the LCD. What does it mean and how do I clear it?
- 3904.03.2009"Change to the big frame." message appearing on the LCD. What does it mean and how do I clear it?
- 4004.03.2009"The selected embroidery pattern exceeds size of the frame." message appearing on the LCD. What does it mean and how do I clear it?
- 4104.03.2009"Characters cannot be aligned." message appearing on the LCD. What does it mean and how do I clear it?
- 4204.03.2009"Too many colors." message appearing on the LCD. What does it mean and how do I clear it?
- 4304.03.2009"Maximum number of patterns have been combined." message appearing on the LCD. What does it mean and how do I clear it?
- 4404.03.2009"Pattern is too large." message appearing on the LCD. What does it mean and how do I clear it?
- 4504.03.2009"This pattern contains too much data to be stored." message appearing on the LCD. What does it mean and how do I clear it?
- 4604.03.2009"There is no embroidery card in card slot. Insert an embroidery card." message appearing on the LCD. What does it mean and how do I clear it?
- 4704.03.2009"This embroidery card cannot be used." message appearing on the LCD. What does it mean and how do I clear it?
- 4804.03.2009"Embroidery card read error." message appearing on the LCD. What does it mean and how do I clear it?
- 4904.03.2009"Pocket read error." message appearing on the LCD. What does it mean and how do I clear it?
- 5004.03.2009"USB read error." message appearing on the LCD. What does it mean and how do I clear it?