FAQs & Troubleshooting
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35 Results
- 1Can I print from or scan to Android™ Smartphone?
- 2Why can't I copy or send? All the keys just beep 3 times.
- 3I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 4How do I connect an External Telephone?
- 5How does the "FAX/TEL" Mode work?
- 6Can I print a report that will show a listing of faxes I sent and received?
- 7What is Distinctive Ring and how do I program it?
- 8What does "NG" on the Transmission Verification Report mean?
- 9Do I need a telephone line to send and receive faxes with my Brother machine?
- 10Can I print from and scan to iPhone, iPod touch and iPad?
- 11How do I print the received faxes that are stored in memory? (Fax Storage)
- 12How do I know which receive mode to select?
- 13I am experiencing problems sending a fax, what can I do?
- 14Why are my sent faxes always received with a black vertical line down the page?
- 15The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 16My Brother machine has no power.
- 17"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
- 18I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 19I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 20Set up an answering machine (TAD) to work on the same line as the fax.
- 21How do I replace the ribbon? (Ribbon Empty -Reset or Replace)
- 22How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 23Can I connect my External Answering Device in another room and still receive faxes?
- 24I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 25What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 26What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 27How can I clear the "PAPER JAM" error message?
- 28How do I program the date and time?
- 29How do I improve the copy or fax quality?
- 30When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 31Can I confirm that the FAX was sent correctly?
- 32Can I reduce the size of a received fax on this machine?
- 33When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 34My FAX/MFC will not Dial. Why?
- 35Vertical streaks appear in my copies.