FAQs & Troubleshooting
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116 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2What driver package format is supported by my Linux distribution?
- 3The paper is skewed when it's printed.
- 4My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
- 5I cannot install Brother drivers on Debian 10 or later (Linux)
- 6Windows 10 Support Information
- 7How to identify your Operating System (OS).
- 8Can I print from or scan to Android™ Smartphone?
- 9I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 10How can I clear the "PAPER JAM" error message?
- 11Paper size settings are unavailable when I print from OpenOffice (Linux)
- 12Replace the toner cartridge.
- 13I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 14I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 15To install the printer driver easily using a tool. (Linux)
- 16Uninstall printer drivers (Linux)
- 17Pre-Required Procedures (Linux)
- 18Change the printer driver settings (Windows/macOS)
- 19The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 20What is Distinctive Ring and how do I program it?
- 21I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 22Can I use non-Brother or third party supplies with the Brother machine?
- 23I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 24My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 25The downloaded driver's name is different from my machine's name. (Linux)
- 26Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 27Large characters are printed incorrectly. (Linux)
- 28I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 29I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 30I am unable to print from a client PC to a printer on a print server. (Linux)
- 31When printing with monochrome laser printer, the print position shifts. (Linux)
- 32Install the built-in drivers (For Windows 8 and Windows 10)
- 33I cannot print from my computer via USB.
- 34Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 35When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 36What does "MACHINE ERROR XX" mean?
- 37My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 38Cannot print after a Windows 10 update (June 2020)
- 39The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 40I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 41The driver installation finished successfully but I cannot print. (Linux)
- 42Print command (LPR) (Linux)
- 43When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 44I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 45All print jobs are aborted and nothing is printed. (Linux)
- 46I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 47I want to print using CUPS while keeping SELinux enabled. (Linux)
- 48Delete print jobs from the print queue.
- 49The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 50Do I need a telephone line to send and receive faxes with my Brother machine?