FAQs & Troubleshooting
Latest |
193 Results
- 128.05.2024Toner Low or Prepare New Toner Cartridge
- 210.01.2024Turn the Toner Save mode on or off
- 310.08.2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 427.06.2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 501.06.2023Delete print jobs from the print queue.
- 616.05.2023I cannot print from my computer via USB.
- 727.03.2023"Offline" appears on the Status Monitor.
- 827.03.2023Change the printer driver settings (Windows/macOS)
- 927.03.2023The printer status is Offline or Paused.
- 1024.03.2023Open the Status Monitor
- 1115.02.2023Install the built-in drivers (For Windows 8 and Windows 10)
- 1214.02.2023When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 1319.12.2022Can I use non-Brother or third party supplies with the Brother machine?
- 1419.12.2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 1513.12.2022How to identify your Operating System (OS).
- 1613.12.2022Curled or wavy
- 1716.11.2022Paper size settings are unavailable when I print from OpenOffice (Linux)
- 1831.10.2022I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 1931.10.2022Set up a Group for Broadcasting faxes.
- 2026.09.2022When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 2130.08.2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 2224.08.2022I am experiencing problems sending a fax.
- 2309.08.2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 2420.07.2022Uninstall the drivers. (Mac OS X 10.5)
- 2523.06.2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 2620.06.2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 2709.05.2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 2820.04.2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 2920.04.2022Uninstall the Brother Software and Drivers (Windows)
- 3014.04.2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3101.04.2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 3201.04.2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 3324.03.2022I cannot find some option in the Printing preferences. (For Windows)
- 3424.03.2022I cannot save a file downloaded from the Brother support website (For Windows)
- 3517.03.2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 3615.02.2022Replace Drum
- 3710.11.2021Open the Control Panel (For Windows)
- 3812.10.2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 3916.07.2020Cannot print after a Windows 10 update (June 2020)
- 4006.07.2020What driver package format is supported by my Linux distribution?
- 4126.06.2020Adjust the Brother machine's Sleep Time setting
- 4202.06.2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 4303.12.2019The downloaded driver's name is different from my machine's name. (Linux)
- 4403.12.2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 4527.11.2019Print command (LPR) (Linux)
- 4627.11.2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 4715.11.2019Print command (cupswrapper) (Linux)
- 4829.10.2019Pre-Required Procedures (Linux)
- 4929.10.2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 5029.10.2019Large characters are printed incorrectly. (Linux)