FAQs & Troubleshooting
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171 Results
- 119.06.2024I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 210.08.2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 327.06.2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 401.06.2023Delete print jobs from the print queue.
- 516.05.2023I cannot print from my computer via USB.
- 627.03.2023"Offline" appears on the Status Monitor.
- 727.03.2023Change the printer driver settings (Windows/macOS)
- 827.03.2023The printer status is Offline or Paused.
- 924.03.2023Open the Status Monitor
- 1015.02.2023Install the built-in drivers (For Windows 8 and Windows 10)
- 1119.12.2022Can I use non-Brother or third party supplies with the Brother machine?
- 1213.12.2022How to identify your Operating System (OS).
- 1316.11.2022Paper size settings are unavailable when I print from OpenOffice (Linux)
- 1416.11.2022I am experiencing problems sending a fax, what can I do?
- 1515.11.2022Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 1607.11.2022Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 1731.10.2022I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 1817.10.2022Send a fax using PC-FAX with LPD/LPRng (Linux)
- 1906.09.2022Configure and use PC-FAX (CUPS) (Linux)
- 2030.08.2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 2109.08.2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 2208.08.2022The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 2320.07.2022Uninstall the drivers. (Mac OS X 10.5)
- 2409.05.2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 2520.04.2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 2601.04.2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 2717.03.2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 2815.02.2022Replace the drum unit.
- 2910.11.2021Open the Control Panel (For Windows)
- 3012.10.2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 3130.09.2021Uninstall the drivers (Windows)
- 3219.01.2021ControlCenter3 displays a blank screen at startup (Windows)
- 3316.07.2020Cannot print after a Windows 10 update (June 2020)
- 3406.07.2020What driver package format is supported by my Linux distribution?
- 3502.06.2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 3603.12.2019The downloaded driver's name is different from my machine's name. (Linux)
- 3703.12.2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 3827.11.2019Print command (LPR) (Linux)
- 3927.11.2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 4015.11.2019Print command (cupswrapper) (Linux)
- 4129.10.2019Pre-Required Procedures (Linux)
- 4229.10.2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 4329.10.2019Large characters are printed incorrectly. (Linux)
- 4429.10.2019When printing with monochrome laser printer, the print position shifts. (Linux)
- 4529.10.2019The driver installation finished successfully but I cannot print. (Linux)
- 4623.10.2019To install the printer driver easily using a tool. (Linux)
- 4714.06.2019Windows 10 Support Information
- 4812.06.2019Uninstall printer drivers (Linux)
- 4929.01.2019When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 5029.01.2019I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)